Lead-People Business Partner (Retail)

Job Requirements

Job Description: Lead-People Business Partner (Retail) at Titan, Location: Kolkata, West Bengal, India

Company Overview:

Titan is India’s leading lifestyle company and among the most admired and respected corporates in the country. It is young, vibrant and modern.

We have established leading positions in Watches, Jewellery, and EyeCare categories led by our trusted brands and superior customer experience.

We have also diversified into Wearables, Indian Dress Wear (Taneira), and Fragrances & Fashion Accessories and are driving differentiation in these lifestyle categories.

In every category, we have looked to transform the entire value chain ranging from customer insights to design, supply chain, manufacturing, retail, sales, and finally customer service.

A darling of Indian consumers, Titan is also aggressively expanding its international footprint in North America, Middle East and Singapore.

You can read more about our journey @ Titan link

Job Title: Lead-People Business Partner (Retail)

Job Type: RP (Regular/Permanent)

Job Category: Human Resources

Department: People Function

Location: Kolkata, West Bengal, India

Background to the Position:

This role is a significant strategic and leadership role within the People function and heads the east region for all the business divisions of Titan.

Purpose of the Role:

The role-holder will head the People Function Business Partnering for East region for all the business divisions. Partner with the RBH to design & deliver the people strategy. The role holder is expected to be the architect of culture, employee champion, ER & Compliance custodian and trusted advisor.

Position Summary & Responsibilities:

People Strategy:

Develop and implement people strategies that align with the region’s business objectives and enhance organizational performance.

Talent Acquisition:

Define the sourcing strategy for the positions to be hired as per the criticality of the position and the availability of the talent in the market.

Track the progress of the recruitment process to ensure that the hiring process is completed within the defined timelines.

Employee Experience:

Support the leaders & managers in building a positive work- climate across work locations including company and franchisee retail outlets.

Custodian of the employee experience by understanding concerns, resolving grievances, and driving superior employee experience.

Compliances & Employee Relations:

Ensure compliance to statutory and other regulatory requirements from an employee policy and management perspective and take corrective actions wherever required.

Ensure that connect with the employees is maintained and manage any escalations / grievances raised by the employees appropriately.

Internal Consulting:

Act as a trusted advisor and thought leader to curate solutions for specific challenges in the region. E.g. Organization design, Productivity Norms etc.

L&D, Talent & Performance Management:

Coach the leaders in the region on goal setting, feedback, review, rating, etc. to ensure high performance culture.

Enable internal talent growth through talent reviews, succession planning, development and learning interventions, partnering with relevant CoEs.

People Function Leadership:

Torchbearer for leading all People Function driven priorities in the region.

Establishing a process and data driven function while elevating the functional expertise and thought leadership.

Living by the PeopleNXT charter and tenets.

If you are a highly motivated and experienced HR professional with a passion for the retail industry, we encourage you to apply for this exciting opportunity at Titan. We offer a competitive salary, benefits package, and a dynamic work environment. Join us and be a part of our journey towards excellence.

Work Experience

Education: Master’s degree in human resources, or a related field.

Experience: Experience of at least 10+ years in leading and managing retail units or similar roles, including a significant portion in a leadership role.

Experience working in a retail environment is highly beneficial, as it provides insight into the unique challenges of this setting.

In-depth knowledge of employment laws and regulations applicable to the retail stores.

Excellent leadership, communication, and interpersonal skills with the ability to influence and collaborate effectively across all levels of the organization.

Behaviors:

Bold: Being bold means speaking up when you have something to say, the ability to push back & say no with a rationale, enabled by functional expertise and the willingness to navigate conflicts constructively.

Agile: Being agile means responding timely to all stakeholders; adopting a solution-oriented mindset; and being able to strike a balance between adapting fast and looking ahead towards possible opportunities and (or) challenges in our internal and external ecosystem.

Tech-Savvy: Being tech-savvy means ensuring data integrity, using data for decisions; making life simpler by adopting a process mindset and leveraging technology & digital solutioning.

Influences for Impact: Creates alignment and builds agreement among stakeholders; promotes diversity of thought and encourages constructive debate to drive effective decisions.

Is Business Savvy: Understands Titan's position in the global market, drives focus on critical business targets and directs resolution of strategic issues.

Nurtures Relationships: Builds networks with people beyond his or her own work area within and outside the organization. Develops and maintains mutually satisfying relationships that are characterized by trust and credibility.

Thinks Big: Envisions the future of Titan by thinking beyond boundaries and uses one's insights to further create growth opportunities.