Qureos

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Lead Server

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We are seeking an experienced and professional Lead Server to join our upscale dining establishment in Dubai, United Arab Emirates. As a Lead Server, you will be responsible for overseeing the dining room operations, ensuring exceptional customer service, and leading a team of servers to deliver an outstanding dining experience.

  • Supervise and coordinate the activities of the serving team during each shift
  • Ensure compliance with food safety regulations and maintain high standards of cleanliness
  • Train and mentor new servers, providing guidance on service techniques and restaurant policies
  • Resolve customer complaints and address any issues that arise during service
  • Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery
  • Manage reservations and seating arrangements to optimize dining room capacity
  • Conduct pre-shift meetings to brief staff on daily specials, events, and any changes in procedures
  • Assist in inventory management and placing orders for supplies as needed
  • Maintain a thorough knowledge of menu items, specials, and wine pairings to make informed recommendations to guests
  • Ensure adherence to UAE hospitality standards and cultural norms in guest interactions

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