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Lead Server

This is a 10:30 am - 7:00 pm position. Saturday through Wednesday.

The following are skills needed to perform the essential functions of care giving of this job in the interest of residents/patients. The ability to:

Coordinate the flow of residents through the dining rooms
Greet residents in a timely and orderly fashion

DUTIES AND RESPONSIBILITIES

The Senior Server provides routine services for dining in a manner conducive to the comfort and safety of residents in accordance with Federal, State, and local regulations, and are delegated the responsibility for carrying out the assigned duties by the Dining Room Manager, Assistant Dining Room Manager, Food and Dining Director or other assigned supervisory personnel to assure that the highest degree of quality resident service can be maintained at all times.

ESSENTIAL FUNCTIONS OF THE JOB

The following job functions have been determined to be essential to the position of a Senior Server. Because of fluctuations in workload demands, as well as tasks often overlapping, frequency ranges and percentages vary by assignment, day of week, day, evening, or night shift, etc. However, low frequency and percentage or duration of time spent on a particular task may not indicate lack of importance. The Oaks of Clearwater reserves the right to modify this list of essential and other functions as deemed necessary.

Attend pre-meal service meeting at 7:30am, 11:30am & 3:30pm
Fold napkins
Check tables in the station to ensure they are ready for service
Coordinate with host/hostess to begin seating residents
Ensure all water pitchers, coffee, ice, soup, lemons, and china is available and ready for use during service.
Follow all facility guidelines regarding serving residents and guest meals.
If resident concern/problem occurs, apologize to the resident, and inform supervisor immediately.
Always use proper lifting techniques
Pre-bus tables. Place dishes and silverware in dish area.
Complete closing side duties as assigned.
Complete other duties as assigned by the supervisor
Ability to work independently with little or no supervision
Assist with opening & closing tasks

As an essential function of the job, the Senior Server is regularly called on to effectively report emergencies such as residents’/patient’s condition changes, as well as accidents and incidents, complaints and grievances by residents/patients and their families, etc. It is determined that Senior Server has the ability to communicate with others and do not pose a direct threat to the safety or health of self or others.

EDUCATION REQUIRED

In the interest of residents/patients, the Senior Server will have the preferred minimum educational background of having a high school diploma or GED equivalency. Basic 2+ years’ experience and knowledge of food service preferred.

EQUIPMENT, MATERIALS, MACHINES AND/OR TOOLS USED

The following is a list of the principal equipment, materials, machines, tools, etc. used by the Senior Server.

China
Flatware
Serving Trays
Tray Jack
Coffee Urn
Bread Warmer
Miscellaneous kitchen appliances and equipment
Miscellaneous supplies
Dishwasher

PHYSICAL STRENGTH REQUIRED

The Senior Server must be capable of lifting a minimum of forty pounds.

The Oaks of Clearwater has determined that to perform the essential functions of the job of Senior Server, that persons must be able to perform the essential physical tasks of lifting trays, delivering food, assisting residents, etc., without posing a direct threat to the health or safety of him/her or others, including residents/patients, co-workers, and others.

ENVIRONMENTAL CONDITIONS

Except where appropriate and conducive to accomplishing the goals and objectives of a particular task, the Senior Server will work in a well-lighted area that is ventilated and as physically, innocuous as possible under the conditions which exist at a particular time. Because the essential functions of the job of the Senior Server may cause exposure to situations associated with general involvement in a health care facility, including but not limited to exposure to AIDS, HIV, and Hepatitis B viruses, to be qualified for the position of Senior Server, employees will have the ability to work in the environment conducive to caring for residents without posing a direct threat to self or others.

JOB ANALYSIS

Activity Frequency of Activity

Sitting Occasionally (0-3 hours)

Walking Constantly (6-8+ hours)

Standing Constantly (6-8+ hours)

Bending (Neck) Frequently (3-6 hours)

Bending (Waist) Frequently (3-6 hours)

Squatting Frequently (3-6 hours)

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