Learning And Development Specialist

Job title: LMS, L&D Support

Location: Kolkata / Bangalore

Years of Experience: 2-4 yrs of L&D support background professionals

Shift time – General Shift

Qualification: Graduate and above

Activities to be performed :

● Develop new content on Connected Source based on strategic priorities and business needs using Sitecore, a leading edge experience platform

● Run strategic knowledge harvesting efforts to support rapid build-out efforts

● Upload and manage knowledge assets using Connected Source content management system (CCMS)

● Enhance existing content on Connected Source to ensure continued business relevance

● Manage the content development process using Microsoft Azure and DevOps

● Support business impact and adoption activities including: reporting on performance figures using CS Power BI reports, gathering success stories and producing communications materials

● Contribute to community building through participation in Currents and other community platforms, engage in, contribute to and support the running of internal Connected Source team meetings

Knowledge of tools: MS office suite, G Suite, Power BI, Alteryx, Workbench, Sitercore, MS Azure Industry experience: Having worked in Power BI tools and leveraging data visualisation skills. Excellent skills in project planning with focus on workload prioritisation, organisational skills and time management. Having worked in roles wherein it required demonstrating abilities to conduct primary research and create comprehensive and cohesive content with minimum supervision. Technical capability: Client communication, SME interaction, generating reports, designing web pages, project management, and principles of change management Key personal attribute: Open to learning new skills and tools, awareness of the industry latest trends, eye for details, flexibility to adapt to new situations, with strong verbal and written communication skills