Learning & Development Manager

We are looking for a Learning & Development Manager to join the pre-opening of SLS The Red Sea.

Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea. SLS The Red Sea is planned to open in 2025.

Introducing the newest gem of dazzling luxury to reach The Red Sea project: resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct Food & Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.

This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.

As the Learning & Development Manager at SLS The Red Sea, you will play a pivotal role in shaping the learning culture of one of the region’s most exciting luxury lifestyle destinations. You will design and implement dynamic training programs that elevate service excellence, enhance team performance, and support the continued growth and development of our diverse and passionate team.

Key Responsibilities:

• Learning Strategy & Implementation: Develop and execute a comprehensive training and development strategy aligned with the brand’s standards and business goals.
• Onboarding & Orientation: Lead the onboarding experience to ensure all new colleagues are immersed in the SLS brand culture and operational expectations from day one.
• Service Excellence: Design and deliver engaging training focused on luxury service standards, brand behaviors, and guest experience excellence.
• Talent Development: Identify high-potential team members and support succession planning through tailored learning paths and leadership development initiatives.
• Collaboration: Partner with department heads to assess training needs and provide coaching and support to drive performance and engagement.
• Quality & Compliance: Ensure compliance with all mandatory training requirements and maintain accurate training records and reporting.
• Innovation: Continuously evolve training content, tools, and delivery methods to keep programs modern, interactive, and impactful.

Qualifications & Experience:

• Minimum 3–5 years of experience in training or learning & development, preferably in a luxury hospitality environment
• Strong facilitation, presentation, and communication skills
• Passionate about people development and guest service excellence
• Fluent in English; Arabic is a plus
• Experience with Learning Management Systems (LMS) and digital learning tools
• Creative, dynamic, and solutions-focused

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

SLS The Red Sea is set to become an iconic, world-class destination - offering immersive experiences, bold design, and unparalleled service. As a key member of our pre-opening team, you’ll play an instrumental role in shaping the culture, training excellence, and long-term success of this landmark property.

If you're a passionate learning and development professional excited to help a visionary hotel to life, we’d love to connect. Apply now to be part of this extraordinary journey.