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The Learning Experience Officer – Employability & Upskilling plays a central role in ensuring high-quality, coherent, and effective learning experiences across programs and products within the Employability & Upskilling pillar. The role works across curriculum, instruction, assessment, and learning culture to ensure learning experiences translate into meaningful skill development, learner progression, and employability-relevant outcomes.
Evaluate and continuously improve learning experiences across employability and upskilling programs to ensure pedagogical soundness, coherence across the learner journey, and alignment with learning and employability outcomes.
Collaborate with learning designers and instructors to review and refine curricula, learning activities, and assessment tools, ensuring alignment between learning objectives, sequencing, assessment validity, and learner progression.
Design, coordinate, and support instructor training and development activities, including onboarding, bootcamps, and ongoing learning sessions. Work with instructors to align on learning objectives, pedagogical approaches, facilitation practices, and assessment expectations, strengthening instructional quality and consistency across programs.
Contribute to learner selection processes, including application reviews, interviews, and selection bootcamps, ensuring alignment between learner profiles, program expectations, and employability pathways.
Support the end-to-end learner journey—from onboarding through evaluation, graduation, and post-program follow-up—ensuring clarity, consistency, and meaningful learning progression.
Support a positive and inclusive learning culture by contributing to learner engagement, communication frameworks, and healthy instructor–learner dynamics.
Collect, analyze, and synthesize learner feedback, assessment data, and program insights to inform learning improvements and evidence-based decision-making.
Bachelor’s degree in Education, Instructional Design, Engineering, Social Sciences, or a related field.
4–6 years of experience in learning design, instructional coordination, or education management.
Demonstrated ability to evaluate learning objectives, sequencing, assessment validity, and learner progression.
Strong coordination, facilitation, and communication skills.
Experience with learner-centered, project-based, or experiential learning approaches is a plus.
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