Job Responsibilities:
- Prepare, review, and process tenancy agreements, lease renewals, addendums, and terminations in line with company policies and legal requirements.
- Register and renew Ejari contracts through the DLD online system, ensuring timely processing.
- Maintain and update lease records and tenant information in the property management system (e.g., Yardi or similar software).
- Ensure all lease documents are filed and archived accurately for audit and compliance purposes.
- Coordinate with the Legal team for tenancy-related disputes, notices, and regulatory matters.
Tenant & Client Coordination
- Act as the primary administrative point of contact for tenants regarding lease documentation and general leasing inquiries.
- Assist the Leasing Manager with move-in and move-out procedures, including preparation of handover documents and inspection reports.
- Ensure all tenant records, communications, and correspondence are documented and updated.
- Facilitate coordination between tenants, leasing agents, and the property management team to ensure timely issue resolution.
System Management & Reporting
- Enter and update leasing data in Yardi/CRM systems, ensuring accuracy in rental amounts, terms, and payment schedules.
- Generate reports (daily/weekly/monthly) on occupancy, lease expirations, renewals, and vacant units.
- Monitor lease expiry dates and ensure timely renewal notifications and processing.
- Assist in maintaining the leasing dashboard and ensure data accuracy across reports.
Compliance & Standards
- Ensure all lease agreements and activities comply with DLD, RERA, and internal standards.
- Maintain confidentiality and data protection when handling tenant and company information.
- Support the Leasing Manager during internal and external audits by providing required documentation.
Coordination with Other Departments
- Liaise with Finance for security deposit and rent collection, refund processing, and tenant account reconciliation.
- Work with Maintenance and Property Management teams to ensure unit readiness prior to lease commencement.
- Support Marketing and Sales teams by providing updated unit availability lists and rental details.