Key ResponsibilitiesLeasing & Sales
- Greet prospective tenants and conduct property tours
- Explain property features, amenities, lease terms, and pricing
- Respond promptly to leasing inquiries via phone, email, and in person
- Convert leads into signed leases to meet occupancy targets
- Promote available units through marketing channels and on-site activities
Lease Administration
- Prepare, review, and process lease agreements and related documentation
- Ensure lease applications are completed accurately and in compliance with company policies
- Coordinate move-in and move-out processes
- Maintain accurate leasing records and tenant files
Tenant Relations
- Serve as the primary point of contact for prospective and new tenants
- Assist tenants with inquiries before and after move-in
- Handle lease renewals and provide information on rent adjustments
- Support tenant retention initiatives
Property Operations Support
- Coordinate with property management and maintenance teams to ensure units are ready for occupancy
- Report maintenance issues identified during tours or tenant interactions
- Ensure show units and common areas are clean and well-presented
Compliance & Reporting
- Ensure compliance with fair housing laws, company policies, and leasing regulations
- Maintain confidentiality of tenant and company information
- Track leasing activity and prepare regular reports on leads, tours, and leases signed
Qualifications & Experience
- High school diploma or equivalent (college degree preferred)
- Previous experience in leasing, sales, or customer service (real estate preferred)
- Knowledge of leasing procedures and fair housing regulations is an advantage
- Strong interpersonal, communication, and sales skills
Skills & Competencies
- Customer-focused and sales-driven mindset
- Excellent verbal and written communication skills
- Strong organizational and time-management abilities
- Ability to work weekends and flexible hours as required
- Proficiency in property management software and Microsoft Office
Working Conditions
- On-site role at residential or commercial property
- May require evening and weekend work
- Target-driven environment with performance incentives
Job Types: Full-time, Contract