Leave and Benefit Administrator - Cordish Gaming Shared Services

Why We Need Your Talents:

Key Responsibilities:

• Administer company leave programs including FMLA, ADA, personal and state/local leave laws.
• Review and process leave requests, medical certifications, and required documentation with strict confidentiality.
• Track leave timelines, eligibility, and communications using HRIS (UKG) and leave‑management systems.
• Ensure compliance with federal, state, and local regulations.
• Serve as the liaison between team members, property/department leaders, Risk Management, and third‑party administrators for leave and workers’ compensation claims.
• Monitor claim status, medical restrictions, and return‑to‑work readiness.
• Coordinate modified duty assignments and ensure alignment with medical recommendations and applicable laws.
• Maintain accurate documentation and support timely reporting of workplace injuries.

• Monitor and manage arrears balances for team members on leave, including benefit premiums and other payroll‑related deductions.
• Communicate proactively with team members regarding outstanding balances, repayment options, and deadlines.
• Partner with Payroll and Benefits teams to reconcile arrears, ensure accurate deductions, and maintain compliance with company policy.

• Coordinate benefit continuation during leaves of absence, including medical, dental, vision, disability, and voluntary benefits.
• Coordinate with benefits to ensure the transition to COBRA for team members who exceed 12-weeks of leave.
• Ensure accurate leave/employment status updates in HRIS (UKG) and collaborate with Payroll to manage premium deductions or arrears.
• Serve as the primary liaison with the corporate benefits team to resolve escalated benefit issues, clarify policy interpretations, and ensure consistent application of benefit programs across all properties.
• Support team members in understanding benefit impacts during leave, including eligibility, coverage changes, and return‑to‑work transitions.

• Provide clear, compassionate guidance to employees navigating medical, family, and personal leave situations.
• Educate managers on leave procedures, staffing impacts, and compliance expectations.
• Coordinate return‑to‑work plans, including accommodation or transitional duty when applicable.

• Maintain accurate and up‑to‑date leave, benefits, and workers’ compensation records.
• Monitor changes in leave and labor laws; recommend policy updates as needed.
• Partner with Legal, HR, Benefits, and Risk Management on complex or escalated cases.
• Ensure that all ADA accommodations are provided in accordance with legal requirements.

• Work closely with Payroll to ensure accurate pay, benefits continuation, arrears reconciliation, and deductions during leave periods.
• Collaborate with Benefits teams on STD, LTD, and other benefit‑related matters.
• Support HR operations during peak hospitality seasons by forecasting leave‑related staffing needs.

Skills for Success:

• Advanced knowledge of government benefits, leave and disability laws, regulations, and compliance.
• Strong understanding of organizational contracts and vendor benefit processes.
• Expertise in HR employee relations practices and strategic HR support.
• Advanced proficiency in MS Word, Excel, and database management; UKG preferred.
• Strong analytical, investigative, and problem‑solving skills.
• Ability to interpret business journals, regulations, and organizational policies.
• Excellent written and verbal communication skills for diverse audiences.
• Ability to design and interpret charts/graphs to communicate HR and benefits issues.
• Flexibility, resilience, and sound judgment in complex situations.
• Ability to work independently in a fast‑paced, high‑demand environment.
• Ability to effectively and compassionately work with team members on leave and ADA issues while adhering to company policy and/or applicable laws and regulations.
• Multilingual proficiency preferred, particularly in an Asian language or Spanish

Must‑Haves:

• Two-plus years of experience in leave administration, benefits, workers’ compensation, and HR operations; hospitality experience strongly preferred.
• Strong knowledge of FMLA, ADA, HIPAA, workers’ compensation processes, and multi‑state leave and disability laws.
• Bachelor’s degree in human resources, Business Administration, or related field preferred.
• PHR or SHRM-CP Certification(s) strongly preferred or equivalent credentials/certifications must be completed within 180 days of assignment/employment
• Excellent communication, customer service, and problem‑solving skills.
• Ability to manage sensitive information with discretion.
• Ability to obtain and maintain all required gaming licenses.
• Proficiency with an HRIS system, case‑management tools, and Microsoft Office required.

• Occasional travel to various Live! property locations may be required.
• Fast‑paced, service‑oriented culture with high emphasis on employee experience and operational continuity.
• Ability to sit, reach, climb, balance, stoop, kneel, as needed.
• Frequent wrist motion when using computers.
• Must occasionally lift and/or move up to 25 lbs.

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.

• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.