Legal Receptionist

About Us

Jones Law Firm, P.C. is one of Colorado’s premier family law firms, known for excellence, integrity, and a client-first approach. For more than 25 years, we’ve helped families navigate life’s most challenging transitions with clarity and compassion. Our team of attorneys, paralegals, and client service professionals work together in a collaborative, fast-paced environment that values precision, professionalism, and heart.

We’re growing quickly and are looking for a Receptionist who embodies warmth, reliability, and attention to detail. This role is the first impression of our firm — the voice that welcomes new clients and the calm center that keeps the office running smoothly.

The Opportunity

As the Receptionist, you will be the face and voice of Jones Law Firm, P.C. You’ll manage the front desk, handle calls and client visits, and support administrative operations to ensure our office runs efficiently. This position is ideal for someone who thrives in a structured, professional environment and enjoys contributing to a mission-driven team that helps families every day.

What You’ll Do

• Answer and direct incoming calls promptly and professionally.
• Take and relay messages accurately to the appropriate team members.
• Greet clients and visitors warmly and courteously.
• Maintain an organized, welcoming office environment that reflects our firm’s standards.

• Ensure every caller and visitor feels heard and supported, setting the tone for a positive client experience.
• Identify opportunities to improve client satisfaction and share insights with leadership.
• Reflect the firm’s brand promise — We Choose Sides. Yours. — through professionalism, empathy, and consistency.

• Open and close the office daily.
• Handle incoming and outgoing mail and deliveries.
• Maintain and order office supplies as needed.
• Manage conference room calendars and ensure rooms are ready for meetings.
• Coordinate shredding services and vendor visits.
• Track and report call volume, missed calls, and visitor data weekly for firm dashboards.
• Provide light event and meeting support as requested.
• Other administrative tasks as assigned.

You’ll Excel in This Role If You Are

• Professional, polished, and dependable.
• A clear communicator who enjoys helping people and solving problems.
• Detail-oriented with strong organizational skills.
• Comfortable with technology and quick to learn new tools.
• Energized by a fast-paced, mission-driven environment.

Qualifications

• Minimum Associates Degree required.
• Prior office or administrative experience required.
• Experience with business phone systems and Microsoft Office required.
• Familiarity with CRM systems or emerging AI tools for scheduling, message routing, and client management is a plus.

Why Join Jones Law Firm

• Collaborative, high-performing team culture.
• Meaningful work that directly impacts families in our community.
• Opportunity to grow within a respected and expanding firm.
• Beautiful new office in Greenwood Village with on-site amenities.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Call center management: 3 years (Required)

Ability to Commute:

• Greenwood Village, CO 80111 (Required)

Ability to Relocate:

• Greenwood Village, CO 80111: Relocate before starting work (Preferred)

Work Location: In person