LEGAL RECEPTIONIST/ INTAKE SPECIALIST

Dubuque based law firm seeking detail-oriented and highly motivated receptionist/ intake specialist. Excellent interpersonal skills, professional demeanor and ability to work well with others required.

Job responsibilities:

• Answer telephone calls and direct the caller to the appropriate party
• Collect and record information from potential clients
• Open new cases in case management software
• Assist in various administrative tasks including, but not limited to: Dictation, filing, faxing, scanning sorting, and delivering mail to appropriate team members
• Sending e-mails to various parties, as instructed by the attorneys and other staff members
• Returning various telephone calls from the attorneys
• Gather and organize client information and documents needed for initial attorney consultation;
• Schedule and coordinate attorney/client meetings;
• Maintain potential client list;
• Draft and follow-up on client representation agreements and other communications;
• Office administrative projects as assigned;

Job requirements:

• Previous experience working as a receptionist;
• The ability to work under pressure, use sound judgement, and seek solution to potential problems
• Strong knowledge of MS Office Microsoft Excel, Outlook, and Word
• Able to quickly and succinctly document conversations;
• Organize and properly document potential client cases;
• Excellent verbal and written communication skills;
• Ability to work independently and effectively;
• Superior attention to detail;
• Ability to multi-task and prioritize workload and projects; and
• The ability to exercise independent judgment, and to work with and maintain confidential and sensitive information.

Preferred:

• 3+ years’ experience as a receptionist or intake specialist
• Law firm experience a plus
• Job Type: Full-time

Salary: $20.00+ based on experience

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Ability to Commute:

• Dubuque, IA 52002 (Required)

Ability to Relocate:

• Dubuque, IA 52002: Relocate before starting work (Required)

Work Location: In person