Legal Support Assistant

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Legal Support Assistant position in our Charlotte Office.

The Position

We are seeking a Legal Support Assistant to join our team and serve as a key support resource within a fast-paced law firm environment. This is an excellent entry-level opportunity for someone eager to gain hands-on experience and grow within the legal profession.

Key Responsibilities:

In this role, you'll support attorneys and Legal Administrative Assistants while helping maintain a professional and welcoming office environment. Responsibilities include:

• Maintain a clean, organized, and professional reception area
• Answer, screen, route, and respond to incoming phone calls and messages
• Greet, screen, and direct visitors in a professional and welcoming manner
• Assist with opening and closing client matters
• Receive, sort, and distribute electronic notices, U.S. mail, faxes, and other documents
• Help organize and maintain physical and electronic files within the firm's document management systems
• Assist with client invoicing, including submission and verification of billing documentation
• Support the submission of vendor bills and check requests
• Research and respond to client billing inquiries
• Manage and update information using Excel spreadsheets
• Provide general administrative support to the office and team as needed

Qualifications:

• High school diploma or equivalent required
• At least 1 year of administrative or clerical experience in an office setting
• Prior law firm experience is helpful but not required
• Strong written and verbal communication skills
• Professional phone etiquette and customer service mindset
• High attention to detail with excellent spelling, grammar, and proofreading skills
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines
• Comfort handling confidential information with discretion
• Proficiency with Microsoft Office (Word, Excel, Outlook); experience with document management or legal software is a plus
• Willingness to work in person in an office environment