Liaison Manager

LOCATION

Bangalore

EMPLOYMENT LEVEL

Direct entry

FUNCTION

Other

WORKING TIME

Full time

PUBLISHING DATE

02-23-2026

APPLICATION DEADLINE

04-30-2026

Connect customers with Lufthansa Technik’s global expertise. Lead onsite operations and ensure contract success across regions.

now and make the difference! ✈️

TASKS

The Liaison Manager is responsible for:
Coordinate all activities related to the smooth operations of the TCS contract
Act as the first point of contact for the customer on all critical operational & contractual matters
Guide & support internal LHT teams (Bangalore, Hong Kong, Germany) to meet timelines & deliverables
Closely monitor the contractual fulfilment agreed between LHT & customer in as per the agreed contractual terms
Engage actively with the customer to define, align, & set priorities on various operational topics
Liaise closely with LHT’s internal stakeholders
Coordinate performance reviews with the customer & LHT stakeholders
Oversee customer account statements & follow up on pending invoices
Support dispute resolution on operational or invoice-related issues
Perform special projects

• All other duties as assigned or required

BEHIND THE SCENES

Change happens today!

Show your skills, grow you career and become an expert with us!

REQUIREMENTS

Are you ready to Take-off with us? Know more about the requirements:

Bachelor’s degree in engineering, Aviation Management, Business Administration, or equivalent
Minimum 8-10 years of experience in aircraft maintenance, component MRO, or customer support roles within the aviation industry
Strong understanding of aircraft component management, logistics processes, & contractual frameworks
Proven experience in managing customer interfaces, in an onsite or liaison capacity
Familiarity with SAP or similar ERP systems
Excellent communication & stakeholder management skills
Strong analytical & problem-solving abilities
Ability to work independently
High sense of ownership, accountability & attention to detail
Proficiency in MS Office & data visualization/reporting tools
Fluency in English (written & spoken) & Hindi (spoken)
Collaborative mindset

• CV/Resume required

COMPANY

About Lufthansa Technik Services India Pvt Ltd.

Founded in 2005, Lufthansa Technik Services India (LTSI) is a fully owned subsidiary of Lufthansa Technik AG (LHT) of Germany. Based in Bengaluru, our 500+ team delivers value-added services to Lufthansa Technik’s Maintenance, Repair, and Overhaul (MRO) spectrum for all common commercial aircraft types (Airbus, Boeing, Embraer). LTSI specializes in customer service, supply chain management, digital and engineering services, procurement, airfreight and financial services for the aviation industry.