Load Planner
Key Responsibilities
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Load Planning & Execution
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Build, plan, and assign daily outbound and inbound shipments in TMS (Transportation Management System).
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Optimize routing and equipment utilization to ensure timely, efficient delivery while minimizing transportation costs.
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Review orders, consolidate shipments, and determine the best mode and carrier assignment.
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Ensure alignment with required delivery dates (RDD/MABD) and customer-specific delivery guidelines.
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Coordination & Communication
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Communicate with carriers, warehouse operations, and customer service to confirm load details and resolve scheduling conflicts.
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Monitor in-transit loads, ensuring on-time performance and addressing any delays or accessorial issues proactively.
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Serve as a primary point of contact for load execution and scheduling questions.
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System & Documentation
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Maintain accurate shipment data in TMS and supporting systems (e.g., FourKites, Tracktik, SAP).
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Validate BOLs, appointment confirmations, and proof of delivery (POD) documents.
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Ensure compliance with company SOPs, carrier contracts, and customer routing guides.
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Performance & Continuous Improvement
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Track KPIs such as on-time pickup/delivery, cost per load, and tender acceptance.
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Analyze trends to identify bottlenecks and recommend process improvements.
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Support carrier performance reviews and logistics optimization initiatives.
Qualifications
Required:
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Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (or equivalent experience).
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2+ years of experience in load planning, dispatching, or transportation coordination.
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Strong understanding of freight operations, routing, and carrier scheduling.
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Proficiency in Microsoft Excel and transportation systems (TMS).
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Excellent communication, multitasking, and problem-solving skills.
Preferred:
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Experience with Samsung SDS systems, SAP, or similar enterprise logistics platforms.
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Knowledge of EDI processes, carrier portals, and digital visibility tools (FourKites, Project44, etc.).
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Familiarity with regional carrier networks and warehouse operations.
Core Competencies
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Analytical Thinking: Ability to assess multiple variables (cost, time, location, capacity) for optimal load planning.
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Attention to Detail: Ensures shipment accuracy and compliance with routing requirements.
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Communication: Effectively collaborates with cross-functional teams and external partners.
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Adaptability: Thrives in a fast-paced logistics environment with changing priorities.
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Ownership: Demonstrates accountability and proactive decision-making.
Working Conditions
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Standard office schedule (Monday–Friday, 8 AM–5 PM).
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May require occasional after-hours coordination for urgent shipments or exceptions.
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Hybrid or onsite work based on operational needs.
We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.
We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.