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Logistics Account Manager

Overview:

Minerals Technologies Inc. is a global, technology-driven specialty minerals company that develops, produces, and markets a wide range of minerals and mineral-based products and services.

Our products are an essential part of everyday life for millions of people around the world. They are used in consumer goods in paper and packaging, food and pharmaceuticals, household and personal care, pet care, automotives, and many more, as well as in industrial settings like steelmaking, metalcasting, construction, infrastructure, and wastewater remediation.

We are listed on the New York Stock Exchange under the ticker symbol MTX, headquartered in New York City, and have over 150 locations worldwide, with ~4,000 employees in 34 countries and 12 R&D centers.

We put people at the center of everything we do - working safely, communicating openly, and managing our resources and businesses responsibly.

What We Offer:

Competitive pay, commensurate with experience
Health/Dental/Vision plans
401k company match
Life Insurance
Short Term Disability & Long-Term Disability
Educational Assistance
Employee Assistance Plan

Position: Logistics Account Manager

Location: USA | Scottsbluff, NE

Job Summary:

Ameri-Co Logistics, Inc., a division of MTI, has an opening for an Account Manager in Scottsbluff, NE. The Account Manager is accountable for customer satisfaction, rate negotiations, and solution development for a broad range of customers is key aspects of the position.

Responsibilities:

Primary Duties & Responsibilities

Management shipment orders from assigned accounts and plants
Maintain customer relationship with all assigned accounts
Acquire new customers to achieve performance plans
Scheduling of shipments with shipping plant and receiving consignee
Secure carriers to provide service that achieve on time requirements
Accountable for carrier performance
Accountable for OTIF customer metric
Acquire sufficient carriers with adequate equipment to meet expectation of shipment pickup time
Negotiate with carriers on rates
Manage detention of carriers
Accountable for number of shipments handled, sales and gross profit margin of shipments handled
Position is accountable to manage 3,500 + shipments and 5 million annual shipment sales
Training in all OE components. Metrics of Voice of customer, Fleet utilization, Customer profitability will be utilized. Utilization of lean tools to improve efficiency.

Other Duties & Responsibilities

Track and tracing of shipments to assure carriers are on schedule
Cross coverage of other Account Representatives book of business

Qualifications:

The requirements listed in the sections that follow are representative of the knowledge, skills and/or abilities required to perform the duties of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (primary duties) of the job.

Education: HS Diploma or equivalent required. 2 years college or knowledge/experience in truck transportation required.

Knowledge, Skills & Abilities:

Very comfortable with technology, computerized software, Satellite interface with trucks.
Multitasking, conflict resolution (customer demands/ to driver requirement/ safety)
Effective communication with variety of groups
Able to prioritize demands
Able to meet timelines to resolve and complete issue, actions
Knowledgeable of FMCSA Regulations of Driver HOS, Cargo security, Maintenance
Customer service, Transportation, Logistics/ Brokerage/ Supply chain
Customer service communication skills
Negotiating skills
Multi-tasking
Able to prioritize demands
Must have ability to speak and read English
Detail oriented

Working Conditions: Office. Team environment – Brokerage department in the Scottsbluff, NE office.

Work Hours: Typically, hours are 7:00am – 4:00pm Mountain. However, incumbent will work the number of hours needed to accomplish job duties. Rotating one Saturday morning a month. On call with cell phone one week per month.

Safety Training: FMCSA regulations for motor carriers. Hazmat knowledge.

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