Key Responsibilities:
- Manage end-to-end order fulfillment, including order picking, packaging, labeling, and dispatch as per customer, defence, and shipping requirements.
- Coordinate packaging standards for specialized items such as defence bags, arena kits, batteries, and sensitive UAV components.
- Oversee inventory and material management, including receiving materials against purchase orders, GRN entries, monthly reconciliations, and periodic stock audits.
- Maintain control of consumables, special packaging items, demo kits, and high-value inventory with batch and serial traceability.
- Handle complete return and RTO lifecycle, including tracking, receiving, inspection, replacement processing, and record updates.
- Prepare, verify, and maintain all dispatch and compliance documentation, including invoices, packing lists, bills of lading, customs documents, and internal checklists.
- Act as the primary coordination point with logistics partners and transporters for pickup scheduling, dispatch execution, and delivery tracking.
- Provide timely shipment status updates to internal teams and customers; proactively manage delivery exceptions.
- Conduct quality control checks on incoming materials and outgoing shipments to ensure quantity accuracy, physical condition, and SOP compliance.
- Identify and resolve non-delivery reports (NDRs), weight discrepancies, damage cases, and logistics-related issues in a timely manner.
- Ensure efficient warehouse and facility management, including space optimization, stock organization, and packaging material availability.
- Coordinate printing and availability of operational materials such as manuals, brochures, labels, and visiting cards.
- Support product assembly coordination and ensure material readiness for demos, trials, exhibitions, and customer showcases.
- Draft, implement, and continuously improve SOPs for inventory control, dispatch, QC, returns, and logistics workflows.
- Identify operational and process gaps across quality, logistics, and warehouse operations and propose corrective actions.
- Implement and enforce safety protocols for handling batteries, electronics, UAV systems, and hazardous materials.
- Maintain detailed operational records, metrics, and reports to support audits, traceability, and continuous process improvement.
- Draft, implement, and continuously improve SOPs for quality control, operations workflows, inventory handling, and logistics.
- Identify process gaps, inefficiencies, and operational risks across production, QC, and dispatch, and recommend improvements.
- Maintain structured documentation for quality records, SOPs, work instructions, calibration logs, and compliance files.
- Coordinate with engineering, production, and supply chain teams to ensure smooth operations and timely issue resolution.
Company Perks
- Receive financial compensation and opportunities for career growth
- Flexible working hours
- Work with a continuously innovative technology and innovative designs.
- Collaborate with talented professionals from diverse backgrounds.
- Be part of a high-energy, founder-led team shaping India's drone ecosystem.
- Not just work — build friendships, memories, and a strong team spirit through frequent outings and team activities.
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹30,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
Work Location: In person