Logistics Dispatcher

Build Your Career. Build America’s Future.

Vulcan Materials Company is the nation’s largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it’s more than starting an exciting career – you get to make a difference for millions of people every day across the country.

When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time.

We're Coming Back Together To Be Together

100% In Office

At Vulcan Materials, we believe that the heart of our success lies in the strength of our engagement, our connection, and our commitment to developing our people. We are excited to restore the collaborative in-person environment that fuels our innovation and growth. This move is not just about being physically present; it's about reigniting the spirit that comes from face-to-face interactions, fostering a collaborative, inclusive culture where every voice is heard and everyone thrives.

This position is responsible for receiving customer orders, assisting in product selection, and scheduling trucking for the delivery of aggregate and products.

Essential Functions

• Receives customer orders and assists customers in identifying products needed for specific end uses.
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  Accurately enters orders into the Trux Dispatch Platform.
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  Works with the Sales Service Center to obtain project information and pricing, as necessary.
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  Coordinates project scheduling to meet project demand with truck capacity.
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  Reviews daily order entry for completeness and accuracy for each product facility. Ensures the facility can meet customer needs on time. Make adjustments as necessary.

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  Works to minimize truck downtime issues.

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  Reports immediately any delivery problems to service/sales representatives for quick resolution or mitigation.
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  Other duties as assigned.

Education, Experience, Skills Required:

• Ability to coordinate and prioritize timely product delivery according to schedule; work at a fast pace; and communicate effectively with customers as well as haulers.
• Solid knowledge of the asphalt, concrete, and construction materials business, including truck requirements and applicable transportation regulations.
• Computer skills and knowledge of applications to record information and create reports, scheduling, and organizing trucking equipment efficiently and quickly;
• Ability to read maps.
• Must be able to work independently and make decisions while providing excellent customer service by phone and in person.
• Ability to recall detailed information, and communicate effectively with customers as well as haulers; work independently and make decisions; handle multiple tasks concurrently; and work well under pressure.
• Strong logistics, dispatch, and customer service.
• Excellent interpersonal skills with the ability to effectively interact with all levels of the organization.
• Work in a stressful, fast-paced, deadline-oriented environment that requires thinking and acting quickly and creatively to resolve challenges.
• Work under general direction.

Other Requirements

• Must be able to sit for long periods of time.
• Able to use common office tools and technology, such as cell/office telephone, calculator, computer, and other electronic devices.
• Able to work varying schedules, including nights and weekends.