Logistics Manager

The job holder is responsible for leading and ensuring the efficient and cost-effective delivery and logistical support of laundry services from multiple state-of-the-art processing plants to various customer locations in the airline, hospitality, healthcare and institutional workwear segments to support Company’s operational and strategic goals. In addition, the role will lead in developing the logistical strategies, overseeing the management of staff transport operations and logistics across different customer locations including the increasing scope and coverage with the Linencraft 5 (LC5) commercial operations.

Key Result Areas:

• Oversee daily logistics operations including staff transportation and delivery of laundry services to ensure route optimization, timely execution, and cost-effective service delivery.
• Ensure fleet readiness through effective vehicle maintenance, minimizing breakdowns, and controlling repair costs whereas maintaining accurate expense records.
• Liaise and negotiate with suppliers and internal stakeholders to maintain effective partnerships and ensure uninterrupted logistics support.
• Proactively address and resolve logistics-related issues or complaints to ensure high standards of service and stakeholder satisfaction.
• Prepare and manage logistics budgets, including fleet-related expenses and implement cost-saving initiatives and monitor expenses against forecasts.
• Track key logistics Key Performance Indicators (KPIs), analyze operational data, and provide insights through regular reports to senior management to support strategic decisions.
• Continuously evaluate and enhance logistics processes to boost efficiency and service delivery and continuously assess logistics processes for improvement opportunities
• Lead, and develop the logistics team by providing training, guidance, and performance feedback to drive productivity, engagement and service excellence.
• Foster a collaborative and accountable team environment to ensure all team members are professionally supported, motivated, and equipped to perform their roles effectively.
• Ensure all logistics operations adhere to relevant legal, regulatory, and safety standards to promote a culture of compliance and safe working practices across the team.