Luxury Advisor-HOB

What We Offer:

Requirements:

Minimum 2-4 years of experience in luxury retail, preferably in fragrance, beauty, or fashion
Strong passion for perfumes and scent profiling
Excellent communication and interpersonal skills
Proven track record in achieving sales targets
Well-groomed with a professional and polished appearance
Ability to deliver exceptional customer service in a fast-paced environment
Professional proficiency in English and Arabic

Responsibilities:

Build and maintain guest experience standards in order to build strong loyalty
Address customers' queries about products, prices, availability, product uses, and services
Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations
Advise customers on product ranges best suited to their needs
Demonstrate usage and benefits of various brands and products
Generate sales, while achieving line and sales targets, using make up knowledge
Sell-out target tracking at store level
Participate in achieving incentives
Track post-launch sales at store level
Ensure merchandising levels in the store are met as per the brand guidelines
Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
Report stock shortages using the stock order form
Ensure stock receipt as per set procedures

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