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Luxury Advisor-HOB

What We Offer:
  • Opportunity to work with prestigious global fragrance brands
  • Dynamic and luxury-focused work environment
  • Competitive salary + incentives
  • Career growth within the luxury retail sector
Requirements:
  • Minimum 2-4 years of experience in luxury retail, preferably in fragrance, beauty, or fashion
  • Strong passion for perfumes and scent profiling
  • Excellent communication and interpersonal skills
  • Proven track record in achieving sales targets
  • Well-groomed with a professional and polished appearance
  • Ability to deliver exceptional customer service in a fast-paced environment
  • Professional proficiency in English and Arabic
Responsibilities:
  • Build and maintain guest experience standards in order to build strong loyalty
  • Address customers' queries about products, prices, availability, product uses, and services
  • Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations
  • Advise customers on product ranges best suited to their needs
  • Demonstrate usage and benefits of various brands and products
  • Generate sales, while achieving line and sales targets, using make up knowledge
  • Sell-out target tracking at store level
  • Participate in achieving incentives
  • Track post-launch sales at store level
  • Ensure merchandising levels in the store are met as per the brand guidelines
  • Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
  • Report stock shortages using the stock order form
  • Ensure stock receipt as per set procedures

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