Luxury Cafe Receptionist / Hostess / Host (Qatar / KSA)

>>> PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE IN CUSTOMER SERVICE <<<

Job Title: Hostess / Receptionist (For a luxury cafe)

Salary: QAR 4,200 - QAR 5,000 (Full package / Live out)

Place of Work: Riyadh, Saudi Arabia

Company: www.noir.qa

Deployment / Start Date: Immediately

Job Summary: We are seeking a courteous and customer-focused individual to join our team as a Restaurant Hostess. As the first point of contact for our guests, the ideal candidate will possess excellent communication and interpersonal skills, ensuring a positive dining experience from the moment customers enter the restaurant. The Restaurant Hostess will manage reservations, greet guests, and coordinate seating arrangements efficiently.

Responsibilities:

• Warmly welcome guests as they arrive at the restaurant.
• Manage the reservation system and ensure accurate and timely seating arrangements.
• Escort guests to their tables, providing menus and informing them of daily specials.
• Provide exceptional customer service by addressing guest inquiries and concerns promptly and professionally.
• Monitor and manage the flow of guests to ensure a smooth and enjoyable dining experience.
• Collaborate with servers, kitchen staff, and management to maintain open lines of communication.
• Relay important information to guests, such as wait times and daily specials.
• Answer phone calls and assist guests with reservations.
• Maintain an organized reservation book and communicate effectively with the kitchen and waitstaff regarding reservation details.
• Handle multiple tasks simultaneously, such as answering phones, assisting guests, and managing reservations.
• Remain calm and composed during busy periods to ensure efficient operation.
• Keep the hostess area clean, organized, and well-stocked with necessary supplies.
• Assist in maintaining the overall cleanliness and appearance of the restaurant.

Requirements:

• Can speak English well, and Arabic (preferred)
• Previous experience in a customer service or hospitality role is preferred.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and handle challenging situations with grace.
• Strong organizational skills and attention to detail.
• Knowledge of reservation systems and basic computer skills.
• Ability to stand for extended periods and work in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.

Job Type: Full-time

Pay: QAR4,200.00 - QAR5,000.00 per month

Application Question(s):

• In which country are you currently located?
• Which country are you from? (Nationality)
• What is your age now? / How old are you?
• What is your height? / How tall are you?
• If selected for this role, are you willing to be assigned to Riyadh, Saudi Arabia?
• If selected for this role, after how many days can you join our company?
• Have you read and accept the job description and salary details that we mentioned for this role?