Maintenance Coordinator

Job Purpose:

The Maintenance Coordinator supports the UAE Maintenance Department by coordinating maintenance projects, managing operational trackers, and providing administrative and budgetary support. The role ensures smooth execution of New Store Openings (NSOs), remodels, and ongoing maintenance activities through effective stakeholder coordination, accurate documentation, and structured reporting, contributing to operational efficiency, compliance, and service quality.

Key Responsibilities:

• Coordinate maintenance projects including NSOs, remodels, and equipment installations (AC, Drive-Thru, Unipole), ensuring timely execution and proper handover.
• Support site inspections and project takeovers in coordination with Project and Maintenance Supervisors.
• Liaise with suppliers, operations teams, and field stakeholders to track progress, resolve issues, and ensure completion of maintenance activities.
• Review, organize, and archive all project documentation in line with approved checklists and company standards.
• Create, maintain, and update trackers for Annual Maintenance Contracts (AMCs), recruitment, Business Review Meetings (BRMs), Performance Development Reviews (PDRs), and inventory management.
• Prepare periodic reports from trackers and share insights with relevant stakeholders.
• Provide administrative support including preparation of presentations for BRMs, quarterly reviews, business cases, SOPs, and MIS reports.
• Schedule meetings, prepare agendas, circulate documentation, and ensure follow-ups on action items.
• Support preparation of OPEX and CAPEX budgets for the Maintenance Department.
• Maintain equipment order sheets and supporting documentation for procurement activities.
• Monitor warranty service providers, assess service quality, and prepare performance reports, sharing insights with procurement to improve vendor performance.
• Ensure adherence to company policies, procedures, and documentation standards across all activities.

Education, Qualifications, and Experience:

• Bachelor’s degree in Business Administration, Facilities Management, Engineering, or a related field.
• 2–4 years of experience in maintenance coordination, facilities administration, project coordination, or a similar operational support role.
• Experience supporting budgeting processes, procurement documentation, and vendor management.
• Proven experience working with multiple stakeholders across operations, suppliers, and internal teams.
• Hands-on experience preparing reports, presentations, and operational trackers.
• UAE experience preferred, including coordination across multiple sites.
• Valid UAE driving license and transferable visa are an advantage.

Skills and Competencies:

• Strong organizational and administrative skills with the ability to manage multiple priorities.
• High attention to detail with accurate record-keeping capability.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Strong stakeholder coordination and communication skills.
• Analytical mindset with problem-solving ability.
• Ability to work independently in a fast-paced operational environment.