Maintenance Technician

Job Purpose

The maintenance technician is responsible for carrying out Corrective, Reactive and Planned Preventive Maintenance of Assets in all Restaurants, Offices and Commissaries, owned/leased etc. by Americana Restaurants in Qatar. The Technician will have to look after Hard & Soft services for example MEP, Kitchen equipment, Hood servicing (monitoring), Fire protection System (Monitoring) etc. and to ensure all the locations occupied by Americana Group are efficiently maintained in a cost-effective manner and implement Americana Standard & Values.

Essential Skillsets/Prerequisites

• Proven experience in the installation, maintenance, and repair of HVAC and MEP systems, ensuring optimal performance and adherence to safety standards.
• Knowledge of various types of kitchen equipment, including fryers, ovens, broilers, grills, refrigerators, dishwashers, and ventilation systems, and their components, functions, and maintenance requirement will be added advantage.
• Qatar Driving License – Mandatory

Key Responsibilities:

• Reactive Compliant / PPM : Response Time : As per SLA (4,12,72 etc. hours).
• Spare gathering: within 24 hours. Work quality: As per Americana Standard.
• Monitoring PO Jobs: As per PO terms, Mall / Brand Coordination.
• Planned Preventive Maintenance: Monitor external vendor and /or perform Planned Preventive Maintenance.
• Corrective Maintenance: Visit each store at least once monthly and conducted store inspection.
• Cost saving: Minimize the jobs from external vendors by rectifying them himself. Ensure the spares are not replaced unless necessary. Advises supervisor regarding major repairs/ changes required.
• Growth and Customer Focus: Work towards improving customer satisfaction on daily tasks
• Personal growth: improve skills & efficiency by attending courses

Education

• Technical Diploma preferred

Experience:

• 5 – 7 years in facilities, restaurant and general maintenance
• Strong hands – on experience MEP and HVAC systems, plus have a very good knowledge of Qatar market in terms of parts availability, authority regulations, malls/landlord requirements.

Skills and Abilities:

• IT Skills: Good knowledge of using Field Management System, MS Office Skills and able to use phone/Computer
• Language skills: Must be able to communicate in English, Arabic is a plus, good written and oral capabilities
• Valid Qatar driving license is a must