Job Title: Hotel Maintenance Technician
Job Summary:
The Hotel Maintenance Technician is responsible for ensuring the proper functioning, safety, and appearance of the hotel’s facilities. This role involves performing routine maintenance, troubleshooting issues, and completing repairs in guest rooms and public areas to provide a comfortable and safe environment for guests and staff.
Key Responsibilities:
- Perform routine inspections of guest rooms, hallways, and public areas
- Repair and maintain plumbing, electrical systems, HVAC, and appliances
- Respond promptly to maintenance requests from guests and staff
- Fix issues such as leaks, clogged drains, faulty wiring, broken fixtures, and equipment
- Conduct preventative maintenance to avoid future problems
- Ensure all work complies with safety standards and hotel policies
- Maintain tools, equipment, and maintenance logs
- Assist with room renovations, painting, and carpentry work as needed
- Coordinate with outside vendors for specialized repairs when required
Qualifications:
- High school diploma or equivalent
- Previous maintenance experience preferred (hotel experience is a plus)
- Basic knowledge of plumbing, electrical, HVAC, and general repairs
- Ability to use hand and power tools safely
- Strong problem-solving and troubleshooting skills
- Good communication and customer service skills
- Ability to work flexible hours, including weekends and holidays
Physical Requirements:
- Ability to lift up to 50 lbs
- Standing, walking, bending, and climbing ladders for extended periods
- Comfortable working indoors and outdoors in various conditions
Work Environment:
- Fast-paced hotel setting
- Interaction with guests and staff regularly
- May require on-call or emergency response duties
If you want, I can also customize this for your specific hotel (Best Western, budget hotel, luxury, etc.) or make a shorter version for Indeed/Quick hiring.
Customize this for my specific hotel (Best Western, budget hotel, luxury, etc.)
Here’s a customized job description tailored for a mid-scale brand like Best Western (budget-friendly, high guest turnover, practical operations):
Job Title: Hotel Maintenance Technician (Best Western)
Job Summary:
The Maintenance Technician is responsible for maintaining the overall condition and functionality of the hotel to ensure a clean, safe, and comfortable stay for guests. In a busy Best Western environment, this role requires quick response times, hands-on problem-solving, and a strong focus on guest satisfaction.
Key Responsibilities:
- Perform daily inspections of guest rooms, lobby, breakfast area, and exterior grounds
- Quickly respond to guest maintenance requests (AC not cooling, TV issues, plumbing problems, etc.)
- Repair and maintain:
- HVAC units (PTAC systems common in Best Western hotels)
- Plumbing fixtures (toilets, sinks, drains)
- Electrical items (lights, outlets, switches)
- Ensure rooms are fully functional and ready for sale daily
- Address common issues like clogged drains, running toilets, mold prevention, and minor leaks
- Perform preventative maintenance to reduce downtime and guest complaints
- Assist housekeeping with maintenance-related room checks
- Handle basic painting, drywall repair, and touch-ups
- Maintain outdoor areas including parking lot, signage, and landscaping basics
- Keep maintenance storage organized and track supplies
- Work with management to prioritize repairs based on occupancy and urgency
Qualifications:
- Previous hotel maintenance experience strongly preferred
- Knowledge of PTAC units, basic plumbing, and electrical systems
- Ability to troubleshoot quickly and work independently
- Reliable, punctual, and able to handle multiple tasks in a fast-paced environment
- Basic English communication skills (Spanish or other languages are a plus)
- Customer-friendly attitude when interacting with guests
Physical Requirements:
- Ability to lift up to 50 lbs
- Climbing ladders, bending, kneeling, and standing for long periods
- Ability to work indoors and outdoors in varying weather
Work Schedule:
- Flexible schedule required (including weekends and holidays)
- May be on-call for emergency maintenance issues
What We Expect (Best Western Standard):
- Quick turnaround on maintenance issues to avoid guest complaints
- Attention to cleanliness, safety, and brand standards
- Teamwork with front desk and housekeeping
- Focus on keeping rooms “guest-ready” at all times
Pay: From $14.00 per hour
Work Location: In person