Male Facility Manager

Key Responsibilities

• Establish and maintain world-class standards of cleanliness, hygiene, and orderliness across all office zones.

• Design hospitality-style employee service systems (pantry, coffee stations, rest areas, etc.) for consistency and responsiveness.

• Develop SOPs, checklists, and service cycles for daily, weekly, and monthly operations.

• Implement “close-the-loop” service protocols to ensure all requests/issues are resolved and documented.

• Create structured visitor and VIP guest protocols including welcoming, escorting, and servicing.

• Coordinate with security, reception, and housekeeping teams for smooth operations.

• Maintain readiness for high-profile visits, ensuring environment preparation and service detailing.

• Ensure vendor compliance with defined hospitality standards (cleaning, catering, maintenance).

• Gather employee/visitor feedback to assess service quality and implement improvements.

• Lead, train, and manage in-house facilities, housekeeping, and support staff teams.

Qualifications & Experience

• Degree/Diploma in Hospitality Management, Hotel Administration, or Facilities Management.

• 8–12 years of total work experience, including 3–5 years in a leadership role.

• Background in hotel operations, corporate facilities management, or guest relations at a hospitality brand.

• Strong vendor management and contract compliance experience.

• Proven ability to design and implement SOPs and operational checklists.

• Hands-on experience in VIP handling, visitor protocols, and service excellence.

• Excellent interpersonal and communication skills with a high attention to detail.

• Strong budgeting, health & safety compliance awareness, and team leadership skills.