Management

Job Summary:
We are looking for a highly organized, detail-oriented, and experienced manager to join our Hyperbaric and Wellness Center team. In this role, you will serve as the first point of contact for patients and visitors, delivering exceptional customer service while creating a welcoming and professional environment.

The ideal candidate will oversee daily front desk operations, efficiently manage scheduling and appointments, coordinate patient flow, and ensure all administrative processes run smoothly. This position also involves handling patient inquiries, maintaining accurate records, supporting clinical staff, and proactively resolving issues to enhance the overall patient experience. Strong communication skills, leadership ability, and a commitment to excellence in care and service are essential for success in this role.

• Must be willing and able to travel as required by the position.
• Requires flexibility and availability for business travel on occasion.
• Responsible for five HBO locations

Duties:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and collect co-payments
- Maintain patient records and update information in electronic medical records systems
- Assist with medical billing and coding tasks
- Coordinate with medical staff to ensure efficient patient flow
- Follow HIPAA guidelines to maintain patient confidentiality

Requirements:
- Previous experience in a medical office management
- Proficiency in medical scheduling software and electronic health record systems
- Strong communication skills with the ability to interact with patients and staff effectively
- Knowledge of medical administrative support tasks such as insurance verification and billing
- Understanding of HIPAA regulations and patient privacy laws

This position offers the opportunity to work in a dynamic healthcare environment, providing essential support to both patients and medical staff. If you are a dedicated professional with a passion for patient service, we encourage you to apply for this rewarding role.

Job Type: Full-time

Pay: From $45,000.00 per year

Ability to Commute:

• Weslaco, TX 78596 (Required)

Ability to Relocate:

• Weslaco, TX 78596: Relocate before starting work (Required)

Work Location: In person