Management Trainee ( Support Department)

Role Summary

We are looking for a motivated and detail-oriented Support Internee for our Functional ERP Department. The internee will assist in handling of our client day-to-day issues, their system monitoring, basic troubleshooting, documentation, and coordination with functional and technical departments. This internship is ideal for candidates who want to build a career in ERP, and business applications.

Key Responsibilities

• Provide first-level support to our clients for MicrosoftERP users.
• Log, track, and follow up client’s emails.
• Support the team in troubleshooting functional and basic technical issues.
• Prepare and maintain support documentation, and solution records.
• Assist in user training and preparation of training materials/manuals.
• Coordinate with senior consultants for escalation of complex issues.
• Test system changes, and minor enhancements before deployment.
• Support data entry, data validation, and report checking as assigned.
• Learn ERP workflows and understand how business processes are managed in ERP.
• Completing the tasks on ad hoc basis assigned by the senior members.

Required Qualification

• Bachelor’s \ Master degree recently completed in:
• Business Administration
• Computer Science \ IT
• or related fields

Required Skills

• Must have a can-do approach.
• Basic understanding of ERP systems or business software.
• Good communication and interpersonal skills.
• Strong analytical and problem-solving ability.
• Basic understanding of business processes such as accounting, inventory, and procurement.
• Knowledge of Microsoft Office.
• Ability to document issues clearly and professionally.

Job Type: Full-time

Pay: From Rs25,000.00 per month

Work Location: In person