Manager - Client Onboarding

Job ID: 39277

Location: Dubai, AE

Area of interest: Private Banking & Wealth Management

Job type: Regular Employee

Work style: Office Working

Opening date: 23 Sept 2025

• Key responsibility is to perform client acceptance reviews which is inclusive of, but not limited to; name screening, CDD and KYC checks, risk profile assessment of prospects, trigger review management etc. for Private Banking Onboarding.

• Review accounts against all set internal standards for Client Due Diligence
• Check on the quality of the Static Information and Source of Wealth if it meets all set standards for Account Opening, Maintenance and Trigger review.
• Review the other Due Diligence requirements such as adverse media findings, Sanctions link, Tax red flags etc.
• Determine and advice the frontline if other searches are needed to supplement those already done for Account Opening.
• Advise on Private Banking CDD policy and procedures and applicable local laws and regulations
• Advise on and escalate higher risk relationships and reputation risks arising from CDD to Compliance or Local Client Committee (LCC)
• Consultation with functional experts (i.e. Legal, Compliance, Financial Crime compliance) as needed
• Contribute to the implementation and controls for daily processes and assist with the update of procedures
• Leverage on expertise and train the frontline in order to produce high quality SOW and complete Account Opening Pack to avoid reworks and to aid in faster turnaround time.
• Comply to agreed Turn Around Times for assigned activities as detailed in the Document Operating Instructions and the Service Level Agreements
• Promote the spirit of continuous improvement by flagging any procedural issues that impact delivery of responsibilities with suggestions improvements and work around.
• Provide a final recommendation to proceed/not proceed on accounts submitted for Account Opening or Account Maintenance.

• KYC/CDD Account Opening, Maintenance and Trigger Review

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners

• Execution responsibility for identifying, assessing, monitoring, controlling and mitigating financial crime risk, sanctions risk and reputational risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Risk assessment
• CDD
• AML/KYC

• Proficiency in Arabic required
• Adequate knowledge and understanding of regulatory requirements relating to CDD/AML and internal procedures
• Relevant experience in AML/KYC and/or client onboarding, from banking and/or financial services sector with a focus on private banking clients, including corporate
• Compliance knowledge applicable to the Financial Services industry, including relevant professional certification on AML/CFT
• Excellent verbal, presentation and written communication skills
• Ability to think globally / see the overall picture and multi-task
• High level of integrity and professionalism
• High attention to detail

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.