Manager - Content

Company Description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands, including Bank of America, Best Buy, Kellogg Company, McDonald's, Novartis, Samsung, Visa and more.

Overview

Work with the client team to develop conceptualise, ideate, and implement for clients

Key responsibilities include managing the team, creating an environment of collaboration and innovation, and delivering best-in-class social content

Responsibilities

Technical & Product

• Proofread content in both Arabic and English
• Conduct and support social listening exercise
• Pitch fresh content ideas to client in line with marketing objectives
• Manage subscription with tool owners (e.g. community management)
• Cascade & implement best-in-class social practice by ensuring all content developed is within social best practices
• Support on building & developing 1-2 products within the four verticals
  
  

Business Acumen & Operational Efficiency

• Engage with multiple client stakeholders on daily basis as key point of contact
• Publish thought leadership pieces
• Support with creating submissions for regional & global industry awards
• Manage supplier invoicing process & accurately report 3rd party costs
• Negotiate with various stakeholders, internally and externally
• Oversee output of more junior team members
• Maintain up-to-date knowledge of content and technology trends
• Observe bottlenecks in operational tasks and propose more efficient ways of working
• Maintain positive relationships with all clients and vendor partners
  
  

Innovative & Analytical Mindset

• Package work by converting into case studies
• Analyse performance & listening reports to transform numbers and behaviours into actionable insights
• Utilise insight from competitive alerts to create informed content that helps clients stay ahead of the competition
• Lead brainstorm with team members to develop fresh content ideas
• Support with formulating cross-platform strategies
  
  

People & Leadership

• Seeks others' feedback to develop self-awareness, strengths and address development area.
• Is able to proactively raise issues to improve effective team working and collaboration.
• Is able to communicate confidently in a clear, concise and articulate manner.
• Collaborates with stakeholders and embraces an inclusive based environment.
• Is able to make valuable contributions to discussions and brainstorming sessions, providing insight and point of view.
• Able to build relationships quickly with others and engages personally with peers and clients.
• Treats others with respect, listens to other perspectives, especially when they are different from own.
• Able to tackle problems in a timely manner and develop contingency plans that focus on problem resolution.
• Drives a culture of trust with Peers, clients and all other stakeholders.
  
  

Self

• Is able to take ownership for actions and deals with consequences in a mature manner.
• Able to adjust performance based on experiences and feedback and showcases agility and flexibility.
• Displays openness to the ideas of others and leverages them when beneficial for the business.
• Showcases curiosity and open mindset towards new ways of doing things.
• Is able to set high impact objectives and goes above and beyond to exceed performance.
• Demonstrates the Growth Mindset and is able to take ownership of personal development and growth.
• Capable of constructively challenging the status-quo and takes risks to challenge internal and external perspectives.
• Approaches situations and individuals with honesty, integrity and humbleness.
• Displays resilience and maintains drives and a positive outlook when faced with challenges.
  
  

Qualifications

• 5-7 years professional experience in similar role
• Bachelor’s degree in communication, journalism, business, or related field
• Excellent written and verbal communication skills
• Experience with social media management
• Ability to develop original creative concepts and content ideas
• Familiarity with popular content management systems
• In-depth knowledge of the different social media platforms and post formats
• Bi-lingual (English / Arabic) proficiency is ideal
• Insight into UAE & KSA culture / content landscape is ideal
• Understanding of search is ideal
  
  

Additional Information

R- 3134 P-3536