Manager – Culture and Emiratisation (UAE National) – Human Capital – Dubai Holding Asset Management

Manager – Culture and Emiratisation (UAE National) – Human Capital – Dubai Holding Asset Management

About Dubai Holding Asset Management:

Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities.

The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after liveable destinations. From hot-spot retail destinations like Bluewater's, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management’s retail destinations captivate millions of visitors and tourists every year.

Meanwhile, the niche and vibrant community centres as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighbourhoods more vibrant and connected. In 2022,

Dubai Holding Asset Management’s retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio. Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city’s global recognition as one of the most desirable and livable destinations worldwide.

About the Job:

An opportunity has arisen for a Manager – Culture and Emiratisation to join Dubai Holding Asset Management . The main duties and responsibilities of this role:

The role holder is responsible for developing and driving comprehensive employee engagement, wellness, and Emiratisation initiatives to foster a positive, productive, and inclusive workplace culture across DHAM. This includes creating and implementing engagement strategies, organizing events, promoting wellbeing and supporting Emiratisation efforts. The role acts as a key liaison between employees, senior leadership, external vendors, HR teams and DH COE to ensure alignment in engagement activities and cultural development

Employee Engagement

• Create opportunities for all departments and members of the DHAM to become instrumental in and take ownership of promoting and sustaining a great work environment through a range of programs, events, activities, community support involvement, and enhanced personal and team engagement.
• Identify and address issues that affect the overall health of the organization’s morale, effectiveness, and productivity through continuous assessment of engagement results to enhance employee perception of DHAM as an employer and share the same with other HC teams internally.
• Collaborate with Senior Managers within the business and HC to identify key initiatives and events throughout the year to drive colleague engagement and support the development of a desirable organizational culture that delivers high levels of employee satisfaction and increases retention rates .
• Prepare a comprehensive plan and schedule, including key initiatives like colleague events, recognition framework, and communication plan, and ensure process implementation with accuracy, completeness, consistency, and timeliness.
• Conduct ongoing sessions with colleagues to fully understand the primary obstacles to engagement and design and implement effective solutions.
• Prepare and keep track of the engagement annual budget, prepare analysis, and highlight variances to the line manager.
• Analyse trends and metrics to develop solutions, programs, and policies to increase engagement across the organization.
• Facilitate, manage, and track the action planning process (SMART Action Plans) and implement it in a timely and qualitative manner.
• Conduct employee focus groups, coaching sessions, and town halls to teams across the organization to introduce engagement surveys and facilitate setting action plans
• Create and/or edit tools, training materials, and resources to help leaders successfully build action plans based on survey results
• Act as a conduit between employee engagement survey vendors, external suppliers, and the respective DHAM business units to ensure timely implementation of the employee engagement survey. This includes facilitating meetings, collecting, and preparing data, as required by the vendor to conclude all engagement efforts.

Wellness

• Contribute to the development of the annual Wellness Calendar that provides a structured approach to the initiatives and programs planned for each year
• Support the operational implementation of initiatives, incentives and events that promote health and wellbeing in DHAM ensuring they are in line with the project plans
• Identify and build relationships with Health and Wellness providers to secure agreements for DHAM, which open opportunities for employees to engage in health, fitness and wellness activities.

Event Planning and Execution

• Plan, organize, and implement various organizational events with Group Corporate Communication and Marketing, such as Annual Gathering, Celebrations to mark special events, etc.
• Ensure continuous improvement in the planning and execution of events at an organizational level and coordinate necessary activities with stakeholders from other departments as and when necessary, including Marketing and Communications, Procurement, Finance, etc.

Emiratisation

• Establish and maintain strong relationships with the business heads to remain aware of their UAE National talent requirements and develop function-specific talent plans to meet these
• Support in the design and implementation of the UAE National assessment and talent centres, either through internal resources or external service providers
• Plan and coordinate the use of occupational testing, assessment, and talent centres to effectively measure and report on UAE National development, performance, and capability

Reporting & Documentation

• Generate reports for management reporting as and when required in a timely and accurate manner.
• Ensure all the Colleague Engagement, and Communication-related information/ data is accurately maintained, tracked, and saved on the shared drive-in organized manner.
• Provide analysis and prepare department reports on the success, impact, and efficacy of employee engagement initiatives. Conduct research and analysis on HR/Employee Engagement best practices. Provide and present recommendations on actions, programs, and initiatives to improve service delivery.
• Prepare relevant, accurate, and timely reports and presentations on all relevant aspects related to employee relations for management information and decision making.

HC Department Support

• Participate as a team member in HC-based projects and contribute towards developing new HC products, improved processes, and systems that will enable HC to be more customer service orientated and progressive

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s in human resources or relevant field
• CIPD or other Professional HR Certification is preferred.
• Minimum 5-7 years of experience in HR with experience with a strong focus on employee engagement, organizational culture, event management, and talent programs.
• Experience in designing and managing graduate programs, career pathways, and development plans for UAE Nationals
• Good Communication skills in English. Fluency in Arabic is an added advantage.
• Exceptional report writing skills, with the ability to present data and insights clearly and persuasively.
• Proficient in MS Office applications (Word, Excel, PowerPoint, Outlook) for document preparation, data analysis, and presentations.
• Demonstrated ability to listen, advise, counsel, influence, and negotiate effectively across all organizational levels.
• People-oriented and emotionally intelligent team player, skilled in de-escalating challenging situations with patience and professionalism.
• Proficient in HRIS and reporting tools, including SAP SuccessFactors, Oracle HCM, MS Power BI, and advanced Excel.
• Extensive experience in HR analytics and reporting, with hands-on use of engagement survey platforms such as Gallup for actionable insights.

About the Benefits:

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team and enjoy a comprehensive benefit package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.