Manager, Enterprise Platforms - HRIS

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Position Summary:

The Manager, Enterprise Platforms – HRIS serves as the strategic and operational leader responsible for the design, delivery, and continuous improvement of Empower’s human resources information systems and related digital platforms. This role ensures HR technology supports the company’s growth, compliance, and employee experience objectives through integration, automation, and analytics. Acting as both a people leader and technology expert, this position leads a high-performing team focused on delivering innovative, data-driven solutions that enhance Empower’s ability to attract, develop, and retain top talent. By leveraging AI and predictive analytics, the Manager transforms HR operations into a strategic enabler of Empower’s mission to expand access to affordable, high-quality care.

Duties and Responsibilities:

Leads the strategy, implementation, and optimization of HR technology systems—including HRIS, Payroll, Talent Management, Recruiting, and Learning platforms—to ensure scalability, integration, and operational excellence.
Serves as a people leader who mentors, empowers, and develops team members, promoting a high-performing, inclusive, and collaborative work environment.
Partners with HR, IT, Finance, and Compliance leaders to align HR systems with business objectives, ensuring seamless data flow, compliance, and process efficiency across the employee lifecycle.
Leverages AI, automation, and analytics to improve workforce planning, talent forecasting, and engagement insights that drive strategic HR decision-making.
Oversees data governance, system security, and configuration management to ensure accuracy, compliance with employment regulations, and protection of sensitive employee information.
Continuously evaluates and matures Empower’s HR systems landscape to identify opportunities for process efficiency, digital adoption, and enhanced employee experience.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Knowledge and Skills:

Demonstrated success leading large-scale HR technology implementations or upgrades, including data integrations and process automation initiatives.
Strong understanding of HR operations, compliance, and analytics, including payroll, benefits, recruiting, and talent management systems.
Experience utilizing AI, machine learning, or predictive analytics to optimize workforce planning, retention, and employee engagement.
Exceptional leadership, communication, and change management skills, with the ability to influence cross-functional stakeholders and executive leadership.
Proven track record of leading and inspiring people through vision, communication, and accountability, fostering engagement and professional growth across cross-functional teams.

Key Competencies

Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
Resourcefulness: Secures and deploys resources effectively and efficiently.
Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

Experience and Qualifications:

Minimum of 8 years of experience managing or administering HRIS or HCM platforms (e.g., Workday, Oracle HCM, SAP SuccessFactors, UKG, and/or related technologies) within a multi-site or regulated environment, including at least 5 years managing a team supporting these systems.
Minimum of 3 years of direct people leadership experience, with a proven ability to coach, develop, and manage high-performing teams.
Bachelor’s degree in Human Resources, Information Systems, or Business Administration required; Master’s degree or certifications such as SHRM-SCP, PHR, PMP, or Workday Pro Certification preferred.
Demonstrated experience leveraging AI in daily work to drive efficiency, solve problems, and enhance decision-making—adept at integrating AI-powered solutions into all workflows.

Benefits:

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/

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