Manager HR & Operations

Job Title

Head of HR Operations & Organizational Transformation

Location

Abu Dhabi, United Arab Emirates

Employment Type

Full-Time | Senior Leadership Role

About the Group

We are a diversified business group headquartered in Abu Dhabi, operating across multiple companies and expanding into new regions and international markets.
We are in a critical transformation phase, moving from a self-employee / founder-dependent structure to a fully system-driven, performance-based organization.

This role is not a conventional HR position.
It is a business-critical leadership role directly accountable to the Directors and Directors’ HR, not to employees.

Role Objective

To design, implement, enforce, and continuously improve a complete HR Operations framework that converts the organization into a system-driven, revenue-aligned, high-accountability enterprise.

Key ResponsibilitiesStrategic HR Operations (Ownership Role)

• Design and implement SOPs, KRAs, KPIs, HR policies, governance frameworks, and enforcement mechanisms
• Build a performance-first, revenue-linked HR operating model
• Ensure HR functions support business growth, profitability, and scalability

Workforce Performance & Accountability

• Establish performance measurement systems across all departments
• Conduct regular evaluations, performance reviews, and corrective actions
• Replace non-performing employees decisively without compromise or delay

Organizational Transformation

• Lead the transition from:
• Founder-dependent operations
• Individual-driven working styles
• → to →
• Process ownership

• System accountability
• Role clarity and measurable outputs
• Eliminate manual follow-ups, dependency culture, and productivity inconsistencyLeadership & Reporting

• Direct reporting to Directors / Directors’ HR
• Act as a business enabler, not an employee-centric HR administrator
• Work closely with leadership on structure, manpower planning, cost efficiency, and revenue alignment

Multi-Company & International Exposure

• Manage HR operations across multiple companies within the group
• Prepare systems for regional and international expansion
• Standardize HR frameworks while allowing business-specific flexibility

Ideal Candidate ProfileMandatory Experience

• Experience in small to mid-size companies where:
• Systems were built from scratch
• HR frameworks were implemented successfully
• Business results improved through structure and accountability
• Experience in revenue-driven or service-oriented organizations

Large corporate or purely administrative HR experience is not a priority.Mindset & Attributes

• Hardworking, execution-focused, and uncompromising
• Strong ownership mindset with zero tolerance for underperformance
• Comfortable taking firm decisions, including employee replacement
• Thinks like a business leader, not a support function
• High discipline, ethics, and confidentiality

What This Role Is NOT

• Not an employee-comfort HR role
• Not a policy-on-paper position
• Not a large-organization bureaucracy role

This is a hands-on transformation mandate.

Why Join Us

• Direct influence on company structure and long-term success
• Leadership visibility and authority
• Opportunity to build scalable systems across countries
• Work closely with founders and directors on strategic decisions

Job Type: Full-time