Manager - Human Resources

Manager - Human Resources

Department: Human Resources

Entity: Aga Khan University

Location: Karachi Pakistan

Introduction to the Aga Khan University:

Chartered in 1983, Aga Khan University (AKU) is a private, autonomous and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, AKU provides higher education in several disciplines, carries out research pertinent to the countries in which it exists and has campuses, programmes and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact and access; and AKU is a model of academic excellence and an agent of social change.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities:

Reporting to the Senior HRBP, you will partner with the entity heads and managers to provide advice in HR related matters, deliver business-centric HR solutions and support to your assigned business units. You will collaborate with HR Centers of Expertise (CoE) to identify improvements in current services and capabilities based on regular feedback from the business areas.

Specifically, you will be responsible for:

• acting as the main point of contact for business heads and managers,
• proactively engaging with the stakeholders to consult them on HR related matters,
• managing the monthly business meetings plan with assigned business stakeholders,
• preparing/delivering presentations to the respective assigned areas as and when required,
• contacting and engaging positively with CoEs to align best practices, HR solutions and delivery,
• providing guidance and input on business unit structures, workforce planning and succession planning to ensure business units have the appropriate skills and capabilities to deliver their objectives,
• liaising with respective CoEs to ensure the development of necessary dashboards and availability of timely business information,
• providing support to business units to manage HR-related matters alongside employee lifecycle (e.g. onboarding new hires, learning strategy),
• maintaining in-depth knowledge of legal requirements related to day-to-day management of employees,
• liaising with respective CoEs to provide advice on performance management to entity heads and managers (e.g. coaching, counselling and career development),
• identifying and discussing performance issues with managers and coordinating with HR Delivery Specialists to address any issues including disciplinary actions,
• maintaining a list of critical positions to work with Talent Acquisition team for the availability of potential candidate pool,
• proactively identifying business needs (e.g. learning, employee engagement actions, feedback for improvements) for respective areas and sharing insights with HR CoEs,
• coordinating and supporting employee engagement initiatives on ground,
• working closely with line management and employees to improve work relationships, building morale, and increasing productivity and retention,
• engaging and building effective working relationships with other Business Partners within and across your own business area.

Requirements:

• Master’s degree in Business Administration, Psychology, or a related field.
• 8–10 years of relevant experience in HR business partnering or HR management roles.
• Sound knowledge of local labor laws and HR best practices.
• Strong analytical, financial, and problem-solving skills with the ability to support data-driven decision-making.
• Excellent communication, stakeholder management, and interpersonal skills, with the ability to work effectively across diverse tesams and environments.

Comprehensive employment reference checks will be conducted.