Manager IT SAP MM, WM & Logistics

Key Responsibilities:

SAP WM & Logistics Functional Leadership

• Lead the configuration, enhancement, and support of SAP Inventory Management, Warehouse Management, and Logistics Execution modules.
• Oversee integration points between MM, SD, PP, QM, and 3PL systems for seamless material flow, tracking, and reporting.
• Translate complex business needs into scalable, sustainable SAP solutions.
• Ensure process standardization across plants and warehouses globally

Service Ownership & Operational Excellence

• Accountable for stable, reliable, and secure operations across all enterprise applications, ensuring adherence to defined SLAs and KPIs.
• Implement robust IT Service Management (ITSM) processes for incident management, change control, and problem resolution.
• Drive proactive monitoring and continuous service improvements for critical enterprise applications.
• Own and manage application lifecycle planning, including upgrades, patches, compliance audits, and end-of-life transitions.

Business Relationship Management

• Collaborate with business leaders in Supply Chain, Procurement, Plant Operations, Logistics, and Distribution to define needs and deliver SAP solutions that optimize operations.
• Facilitate requirements gathering, solution workshops, and value discussions to ensure IT solutions are business-driven.
• Act as a trusted advisor on inventory accuracy, warehouse digitization, and logistics process transformation.

Vendor & Partner Management

• Manage relationships with vendors across the enterprise applications landscape, ensuring strong performance, innovation contributions.
• Establish a structured vendor governance framework, including regular performance review, resourcing needs and joint innovation initiatives.
• Stay abreast of industry trends, technology advances, and best practices to continuously evolve the application portfolio.