Manager - Manufacturing & Quality Learning & Development

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

Lilly is currently constructing an advanced manufacturing facility for production of API (Active Pharmaceutical Ingredient) molecules located in Lebanon, IN. This facility is Lilly’s largest investment in manufacturing capacity and is intended to provide APIs for current and future products, including new modalities. This is a unique opportunity to be a part of the startup team for a greenfield manufacturing site, and the successful candidate will help to build the processes and facility to enable a successful startup into GMP manufacturing operations.

Responsibilities

The Manager - Manufacturing & Quality Learning & Development supports the Associate Director of L&D in the design, implementation and maintenance of training programs at the manufacturing site. This role ensures that site learning systems and practices align with global standards while addressing local operational needs and regulatory requirements. The Manager - M&Q Learning & Development is accountable for delivering high-quality, compliant, and impactful learning experiences that build workforce capabilities and performance.

Key Objectives/Deliverables

Capability Analysis and Curricula Development

• Identify and analyze capability gaps using performance data and feedback.
• Collaborate with site leaders and collaborate with Global MQ L&D Center of Excellence and L&D Network to define and standardize where possible, role-based competency requirements.

Program Design and Deployment

• Develop and implement effective, site-related training solutions that meet business needs and regulatory standards in partnership with Global MQ L&D Center of Excellence and L&D Network.
• Localize global learning assets for the site.
• Integrate adult learning principles and modern instructional design into training programs.
• Create initial project scope documents, appropriately leveraging learning services suppliers for outsourced work to achieve business objectives

Compliance and Audit Readiness

• Ensure accurate training documentation and practices meet internal and external business and regulatory requirements.
• Conduct periodic reviews of training effectiveness and address any compliance gaps proactively in conjunction with Global MQ L&D Center of Excellence and L&D Network.
• Create, review, and oversee execution of implementation plan(s), ensuring effective coordination with personnel who create and revise business area/function SOPs and other documents
• Instructor and SME Enablement
• Support the qualification and development of capabilities through on-the-job training.
• Monitor the delivery quality to drive learner engagement and outcomes.
• Influence site team leaders to think about the most efficient and effective way to deliver training interventions that are meaningful, useful, and relevant to their roles
• Manage suppliers working on L&D related projects to ensure delivery and performance mirror or exceeds our agreements; ensure that the deliverables meet the needs of our site team members

Stakeholder Engagement

• Partner with cross-functional teams and the Global MQ L&D Center of Excellence and L&D Networks to align on learning priorities.
• Actively participate in Network L&D meetings to remain connected to L&D community.
• Support change management and communication for new or updated training programs.
• Monitor and communicate program/portfolio status to key business partners
• Anticipate and resolve project/program issues, escalating as appropriate

Data and Metrics

• Track and report training metrics to demonstrate impact and identify opportunities for improvement.
• Leverage data to support continuous improvement of training and site performance.

Digital Tools and Innovation

• Utilize digital tools, simulations and microlearning where applicable to enhance learning impact.
• Promote innovation in training delivery through technology and modern learning practices.

Continuous Improvement

• Benchmark practices with other sites and within the industry to bring best-in-class solutions to the site.
• Monitor site team members’ satisfaction of learning programs and use that feedback to improve our programs

Client Management

• Participate regularly in area/function project and process teams.
• Understand site functions deeply, including business goals, job titles and descriptions, key duties, and responsibilities
• Consult across the assigned business area/function and the Lilly learning community to ensure training plans align with business plan, strategic direction, and compliance and ethics

Curriculum Architecture and Assignment

• Identify target audience for specific learning interventions. Partner with Global Learning Services and/or learning services suppliers for effective and timely implementation of learning interventions, considering change impact on current population of (trained) learners and future/new learners
• Ensure accuracy and appropriateness of course and curriculum data owned by assigned business area/function in the Learning Management System (LMS)
• Troubleshoot curriculum architecture and assignment issues in collaboration with suppliers and Global Learning Services as needed
• Design and maintain learning paths, curricula, and job-specific training aligned with GMP and compliance expectations
• Implement centrally developed process improvements in local business area/function

Basic Requirements

• Bachelor's Degree in HR or L&D related field
• 4+ years Training and facilitation experience
• Experience in a regulated manufacturing environment preferred
• MS Office experience

Additional Skills/Preferences

• Experience in regulated industries
• Knowledge of adult learning principles and instructional design
• Strong communication and organizational skills
• Problem-solving mindset with attention to detail and quality
• Ability to work cross-functionally and influence without authority
• Project management experience
• Training and facilitation experience
• Experience planning and delivering events/programs
• Strong communication skills; written, verbal and active listening
• Strong collaboration with colleagues; ability to work with and through others
• Effective problem-solving and analytical skills to evaluate and resolve issues
• Goal and solution focused, demonstrated both a bias for action and focus on results

Additional Information

• Role is in-person based at Manufacturing Site in Lebanon, IN
• Less than 10% travel required

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$57,750 - $129,800

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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