Manager Operations

Key Responsibilities

Operations & Center Management

• Oversee daily operations of all centers to ensure efficiency and service quality
• Coordinate activities between Mumbai and other centers
• Ensure adherence to SOPs and regulatory requirements
• Monitor patient flow, turnaround time (TAT), and service delivery

Staff & Team Management

• Manage, supervise, and motivate staff across all centers
• Ensure proper duty rosters, attendance, and performance monitoring
• Conduct training and ensure discipline and professional conduct

Inventory & Vendor Management

• Monitor stock levels of reagents, consumables, and equipment
• Coordinate procurement and vendor negotiations
• Prevent shortages and wastage across centers

Billing, Reporting & MIS

• Oversee billing processes and cash handling
• Ensure accurate reporting, daily collections, and MIS reports
• Coordinate with accounts and management for financial controls

Business & Growth Support

• Support business development initiatives and new center launches
• Improve operational efficiency and cost control
• Handle escalations, customer complaints, and service recovery

Compliance & Quality Control

• Ensure infection control, cleanliness, and safety
• Ensure proper disposal of biomedical waste management
• Maintain documentation and quality records

Skills

• Strong leadership and people management skills
• Excellent coordination and communication abilities
• Knowledge of lab operations, billing systems, and compliance
• Proficiency in MS Excel, MIS reporting, and operational dashboards

Preferred Attributes

• Problem-solving and decision-making mindset
• Willingness to travel between centers
• Patient-centric and quality-focused approach
• Ability to work under pressure and meet deadlines

How To Apply

• Contact No.: +91 9867429914
• Email id: drsrhmedicare@gmail.com

Job Types: Full-time, Permanent

Pay: ₹15,178.75 - ₹58,763.17 per month

Work Location: In person