Manager Operations Logistics - Frozen Foods Industry

Job Title: Manager – Operations & Logistics (Frozen Foods Industry)

Location: [Specify Location]

Reports To: [Operations Director / General Manager]

Job Purpose

The Manager – Operations & Logistics will oversee and manage the end-to-end supply chain, warehousing, cold storage, and distribution operations of frozen food products. This role ensures smooth, cost-effective, and compliant handling of frozen goods while maintaining product integrity and timely delivery to clients across the region.

Key Responsibilities

Operations Management

• Oversee daily logistics, warehousing, and distribution activities for frozen food products.
• Ensure adherence to cold chain requirements, including temperature monitoring and compliance with food safety standards.
• Develop and implement operational strategies to improve efficiency, reduce costs, and enhance customer satisfaction.
• Monitor KPIs for logistics and warehouse performance.

Logistics & Supply Chain

• Plan and manage inbound and outbound shipments ensuring timely deliveries.
• Coordinate with suppliers, distributors, and transporters for seamless movement of goods.
• Optimize transport routes and fleet utilization to control costs while maintaining service quality.
• Ensure compliance with regulatory and customs requirements for frozen food logistics.

Warehouse & Inventory Management

• Manage cold storage facilities, ensuring proper stock rotation (FIFO/FEFO) and inventory accuracy.
• Oversee warehouse staff, workflows, and space utilization to maximize efficiency.
• Conduct regular audits to maintain hygiene, safety, and quality control standards.

Team Leadership & Development

• Lead and train warehouse, logistics, and operations teams to meet business objectives.
• Foster a culture of safety, accountability, and continuous improvement.
• Develop succession planning and training modules for operations staff.

Compliance & Safety

• Ensure compliance with HACCP, ISO, and other relevant food safety standards.
• Enforce health and safety protocols in warehousing and transportation activities.
• Collaborate with QA/QC teams to ensure frozen food quality is not compromised at any stage.

Qualifications & Experience

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (Master’s preferred).
• 7–10 years of experience in logistics/operations management, with at least 3–5 years in the frozen foods or FMCG sector.
• Strong knowledge of cold chain management, warehouse operations, and supply chain optimization.
• Proven leadership, people management, and vendor negotiation skills.
• Proficiency in ERP systems, WMS, and MS Office tools.
• Familiarity with regulatory standards for food handling and distribution.

Key Competencies

• Strong organizational and problem-solving skills.
• Ability to manage multiple stakeholders under pressure.
• Analytical and data-driven decision-making.
• Excellent communication and negotiation skills.
• Commitment to maintaining product quality and safety standards.

Job Type: Full-time

Pay: AED5,000.00 - AED10,000.00 per month