Manager Platform Maintenance & Patching

Reports To: Manager Cloud Operations

Job Grade: AVP

Total Positions: 01

Location: Head Office

What is Manager Platform Maintenance & Patching -MMBL?

As a Manager Platform Maintenance & Patching, you will be responsible for managing enterprise patch management operations across the Bank’s Linux and Windows infrastructure environments. This role ensures the timely deployment of security updates, maintains system stability, and ensures compliance with organizational security policies across on-premises and hybrid environments.

You will oversee the complete patch lifecycle, including planning, testing, scheduling, deployment, monitoring, and reporting of security patches across enterprise servers and workstations. The role requires strong expertise in Linux and Windows operating systems, automation tools, patch management platforms, and security compliance frameworks.

The specialist will collaborate closely with infrastructure, security, network, database, and application teams to ensure minimal disruption during patch cycles while maintaining a secure and compliant technology environment.

What Manager Platform Maintenance & Patching d oes at MMBL?

• Manage the end-to-end patch lifecycle for enterprise infrastructure including Linux servers, Windows servers, and end-user workstations
• Plan, schedule, and deploy security patches and system updates during approved maintenance windows following change management processes
• Perform pre-deployment testing in staging environments to assess impact on production systems
• Conduct post-deployment validation to ensure system stability and successful patch installation
• Manage patching operations for 300+ Linux servers running enterprise distributions such as Oracle Linux, Red Hat Enterprise Linux, or similar
• Manage patching operations for 1500+ Windows servers (2016/2019/2022) and Windows workstations across distributed environments
• Administer and optimize enterprise patch management tools including Microsoft Endpoint Configuration Manager, Windows Server Update Services (WSUS), and Azure Update Manager
• Manage Linux package repositories using YUM and DNF package management systems
• Execute kernel updates, system updates, and critical package upgrades across Linux environments with proper reboot planning
• Develop and maintain automation workflows using Ansible to ensure consistent patch deployment
• Create automation scripts using Bash, Python, and PowerShell to streamline patch operations and reporting
• Monitor vulnerability scans and security advisories to prioritize patch remediation based on risk levels and CVSS scores
• Generate patch compliance, system inventory, and remediation reports for management and security teams
• Collaborate with security teams to ensure compliance with CIS benchmarks and internal security policies
• Troubleshoot patch deployment failures, dependency conflicts, and post-patch system or application issues
• Participate in Change Advisory Board (CAB) meetings to present patching plans and coordinate maintenance schedules
• Maintain operational documentation including patch runbooks, SOPs, and troubleshooting guides
• Continuously improve patch management processes through automation and industry best practices.

What are we looking for and what does It take to be a Manager Platform Maintenance & Patching - MMBL ?

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 5+ years of experience in enterprise Windows patch management
• 3+ years of experience in Linux system administration with patch management responsibilities
• Strong hands-on experience with Windows Server environments (2016–2022) and Windows 10/11 clients
• Expertise in enterprise Linux distributions such as Oracle Linux, RHEL, or CentOS
• Hands-on experience with Microsoft Endpoint Configuration Manager (SCCM) and Windows Server Update Services (WSUS)
• Experience working with automation and configuration management tools such as Ansible
• Strong scripting skills in PowerShell, Bash, and Python
• Experience supporting large-scale enterprise environments with hundreds or thousands of servers
• Good understanding of ITIL processes, especially Change Management and Release Management

Essential Skills:

• Strong troubleshooting and root cause analysis capabilities
• Ability to manage patch operations in SLA-driven enterprise environments
• Excellent documentation, reporting, and compliance management skills
• Strong coordination skills to work across multiple infrastructure and security teams
• Effective communication and stakeholder management abilities

About MMBL:

Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

Why Join MMBL?

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.