Manager Social Media

Here’s why you will love it here:

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
• Perks at work: Employee Pricing platform
• Employee Assistance Program that supports your physical and mental well-being.
• Paid Vacation Time and Paid Sick Days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

Position Summary:

We’re looking for an experienced social media content leader with strong creative instincts, operational rigor, and the ability to guide teams in a fast-paced, highly visible environment. The ideal candidate brings experience in:

• Developing and executing organic social content strategies for large, consumer-facing brands
• Leading teams responsible for content planning, publishing, and optimization across platforms
• Writing, editing, and approving on-brand social copy for brand channels and executive voices
• Partnering cross-functionally with stakeholders including Brand, PR, Legal, HR, and Customer teams
• Applying platform best practices to drive engagement, relevance, and consistency
• Using performance insights to refine content strategy and improve outcomes over time

Key Responsibilities

• Lead the organic content strategy and execution across Hilton Grand Vacations’ social media channels
• Manage and mentor a team of social media specialists responsible for content creation, publishing, and optimization
• Own the social content calendar, ensuring alignment with brand priorities, campaigns, and key initiatives
• Oversee social copy development and approvals, maintaining a consistent brand voice across channels
• Partner closely with Community Management and Customer Engagement teams to ensure content aligns with audience needs and sentiment
• Collaborate with PR, Legal, and Corporate Communications teams to support brand initiatives and executive communications
• Support crisis and high-risk moments by providing content guidance and messaging support, in partnership with the broader social and communications teams
• Stay current on platform trends, formats, and functionality to inform content recommendations and experimentation
• Continuously evaluate content performance and workflows to identify opportunities for improvement and efficiency
• Perform other duties as assigned

This role is primarily work-from-home, with periodic availability required in the Orlando, Florida area for in-person events, collaboration, and office days.

Required Qualifications:

• Experience with SM management tools such a as Sprinklr

• Experience running SM CoE for a global organization.

• Flexible schedule.
• BA/BS/Bachelor's Degree
• 5-7 years of related experience
• 2 years of management or supervisory experience

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.