Marine Service Coordinator

Job Title: Marine Service Coordinator

Department: Marine Services

Reports To: Marine Operations Manager

Location: Rastanura, Saudi Arabia

Job Summary:

The Marine Service Coordinator is responsible for coordinating, monitoring, and supporting all marine service operations, ensuring that vessels receive timely maintenance, repairs, and technical support. This role acts as a key liaison between ship crews, service providers, suppliers, and the management team, ensuring smooth service execution, compliance with safety standards, and efficient resolution of operational issues.

Key Responsibilities:1. Service Coordination

• Schedule and coordinate maintenance, repair, and technical services for vessels.
• Ensure timely procurement of spare parts, consumables, and service contracts.
• Liaise with ship crews, technical superintendents, and service providers to plan and execute maintenance activities.
• Monitor ongoing vessel operations and address service requirements promptly.

2. Vendor and Supplier Management

• Identify, evaluate, and coordinate with approved service providers, shipyards, and contractors.
• Track vendor performance and ensure services meet quality and safety standards.
• Manage service agreements, contracts, and payment processes.

3. Documentation and Reporting

• Maintain accurate records of service requests, completed work, and vessel maintenance schedules.
• Prepare reports on service activities, service costs, and vendor performance.
• Ensure compliance with company policies, safety regulations, and classification society requirements.

4. Communication and Liaison

• Serve as the primary point of contact between the vessel crew and shore-based management for service-related matters.
• Provide timely updates on service schedules, delays, or technical issues.
• Coordinate with procurement, logistics, and finance teams for smooth service delivery.

5. Problem-Solving and Support

• Assist in troubleshooting technical issues reported by vessel crews.
• Escalate critical operational issues to technical superintendents or management.
• Ensure continuous support to minimize vessel downtime and operational disruption.

Qualifications and Skills:

• Education: Bachelor’s Degree in Marine Engineering, Nautical Science, Logistics, or related field.
• Experience: 2–5 years in marine operations, vessel management, or technical coordination.
• Technical Knowledge:
• Understanding of vessel systems, machinery, and marine operations.
• Knowledge of maritime regulations, classification requirements, and safety standards.
• Familiarity with marine ERP or fleet management software (e.g., ShipNet, AMOS).
• Soft Skills:
• Excellent communication, organizational, and coordination skills.
• Strong problem-solving and decision-making abilities.
• Ability to multitask and work under pressure.
• Customer-focused and proactive attitude.

Key Performance Indicators (KPIs):

• Timely execution of maintenance and repair services.
• Minimal vessel downtime due to service delays.
• Vendor performance and service quality compliance.
• Accuracy and timeliness of reports and documentation.
• Effective communication and coordination with vessel crews and management.

Job Types: Full-time, Permanent