Marketing and Communications Technology Coordinator

WHO WE ARE:
Since 1923, NCCI has been committed to fostering a healthy workers compensation system. We are the nation’s trusted source for accurate, objective workers compensation information. At NCCI, we recognize that our employees are the reason our legacy endures today. We’re motivated by the opportunity to do challenging and interesting work, and our Total Rewards package attracts top talent. Our employees care about each other, and the communities in which they live and work. Our values of integrity, respect, quality and excellence, responsibility, and commitment guide our success.

WHAT WE BELIEVE:
We come from diverse backgrounds, so our commitment to inclusion is what brings us together to work as one.

• We respect each other and value our differences.
• We can be authentic and feel like we belong.
• We promote equity in our organization and our community.

TEAM: STRATEGY & COMMUNICATIONS
PAY TYPE: HOURLY

OVERVIEW:
Are you passionate about technology and data-driven marketing strategies? At NCCI, we’re looking for a Marketing and Communications Technology Coordinator to help us drive the success of our online presence, improve communication systems, and create impactful insights. This is an exciting opportunity for someone who thrives in a dynamic environment and wants to contribute to a forward-thinking team!
This position will work in a flexible-hybrid environment. The selected candidate must be local within a commutable distance to our Boca Raton, FL headquarters.
NOTE: NCCI will not sponsor applicants for work visas.

WHAT YOU’LL DO:

• Be an integral part of weekly content discussions, manage calendars, and contribute to content quality management
• Coordinate with project teams to support Marketing and Communications objectives related to ncci.com
• Support the strategy and communications third-party systems (Workfront, Active Campaign, Cvent, ON24, etc.)
• Collect, analyze, and visualize data from ncci.com content and traffic, providing actionable insights and reports
• Be the go-to person for technical and functional support, ensuring business partners get the most out of our marketing and communication technologies
• Support event registration and mobile app technology for meetings and events via Cvent, and virtual meetings via virtual webinar technology
• Support division and business partners with workflows, reviews, and content creation
• Help create and review content for various communications channels (social media, web, presentations, and reports)

WHAT IT TAKES:

• Bachelor’s Degree in Marketing, Communications, Business, or related field
• 3+ years experience supporting marketing and communications functions with data analysis (marketing and event technology systems, project management software system, virtual meetings and events)
• Analytical skills and experience with data analysis tools (ie: Power BI)
• Experience with project management software (Adobe Workfront), event registration systems (Cvent), and virtual meeting technologies
• Understanding of marketing communication and social media practices
• Ability to create content, manage workflows, reviews, and post directly to social media channels
• Ability to think logically and remain objective while working collaboratively
• Excellent written and verbal communication skills with the ability to create professional documents, reports, and presentations
• Experience developing requirements for business intelligence deliverables (data extracts, data metrics, customer intelligence, data trending, management reports)
• Ability to collaborate across teams and communicate with all levels of internal and external stakeholders
• Ability to manage multiple tasks and demonstrate creative problem solving

WHAT YOU’LL RECEIVE:

• Work for the leader in workers compensation information providing data, insights, and tools for almost 1,000 insurance companies
• Competitive starting base pay plus a targeted annual performance bonus
• For local candidates: a phenomenal work environment, with perks including an onsite café, coffee shop, game room, fitness center, and employee activities and sports leagues to participate in
• Wonderful team of dynamic people to work with who are fun, caring, and friendly
• Positive work environment and culture that celebrates success and honors each other’s contributions to the team
• Fantastic benefits package and total rewards offerings

WHO TO CONTACT:
Zach Wierzba
Sr Talent Acquisition Specialist
zach_wierzba@ncci.com

EQUAL EMPLOYMENT OPPORTUNITY:
NCCI Holdings, Inc. is an Equal Opportunity Employer. It is our policy to provide equal opportunities to our employees (for example, in hiring, promotions, training) and to all job applicants, and to maintain a work environment free of discrimination on the basis of race, creed, color, national origin, marital and veteran status, gender, age, status as a qualified individual with a disability, religion, sexual orientation and gender identity or expression, genetic information, or any other basis prohibited by law. This policy applies to all employees and job applicants for employment.
We require a drug screen and background check. Smoke-free environment.