Marketing and Social Media, 6 to 12-Month Internship Program

Position Purpose

The Marketing Intern will support the Marketing & PR team in day-to-day tasks, including social media coordination, administrative duties, and assisting with internal and external communications. This role is designed to provide hands-on experience in a fast-paced hospitality environment, with exposure to brand marketing, digital platforms, and guest engagement strategies.

Key Responsibilities

• Assist in implementing the hotel’s social media strategy by helping schedule posts, monitor engagement, and gather content.
• Support the team with administrative tasks such as organizing files, updating databases, preparing reports, and coordinating meetings.
• Help maintain marketing materials inventory and assist in ordering branded collateral.
• Coordinate with various departments to collect content for marketing campaigns and guest communications.
• Assist in monitoring online reviews (TripAdvisor, Google, Booking.com, etc.) and compiling feedback reports.
• Support the management of The Grand Community membership program, including communication of offers and tracking engagement.
• Participate in brainstorming sessions and contribute creative ideas for campaigns and promotions.
• Help ensure brand consistency across all digital and print materials.

Skills & Competencies

• Strong interest in marketing, communications, or hospitality.
• Familiarity with social media platforms (Instagram, Facebook, LinkedIn, etc.).
• Good communication and interpersonal skills.
• Detail-oriented with strong organizational abilities.
• Eagerness to learn and contribute to a team environment.
• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Creativity and willingness to take initiative.

Qualifications

• Currently pursuing or recently completed a degree in Marketing, Communications, Hospitality, or a related field.

Working Conditions

• May require working on weekends or holidays depending on business needs.
• May involve extended periods of computer use or standing.
• Must adhere to the hotel’s grooming and dress code standards.