Marketplace Compliance Officer

Overview

Job Description

• Handle and resolve inquiries, issues, and concerns raised by members in a timely and professional manner.

• Act as a key communication bridge and provide task-related support to internal teams.

• Review brand onboarding applications from various markets to ensure products meet sales and platform policies.

• Conduct regular platform audits to identify products that do not align with design hall standards, including reviewing user-submitted product reports.

• Support designers throughout the onboarding process, including assistance with account setup and contract signing procedures.

Job Requirements

Educational Qualifications:

• Bachelor's degree in Business Administration, Communication, E-commerce, Marketing, or related field

Experience:

• 2-3 years of experience in customer service, customer support, or community management (preferably in e-commerce or marketplace platforms)

About Company:
ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple
industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who
want to grow professionally while contributing to impactful projects in a fast-paced environment.

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