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The Matcha Master is responsible for preparing and serving matcha and coffee beverages to standards, ensuring consistency, speed, cleanliness, and food safety compliance. This
role directly impacts product quality, guest satisfaction, and brand reputation.
Scope of Role
Cofee and matcha beverage preparation
Recipe adherence and quality control
Bar station setup, calibration, and cleanliness
Support FOH during service flow
Escalation of quality, allergen, or equipment issues
Key Performance Measures
Drink quality and consistency (taste, texture, visuals)
Speed of beverage preparation during peak
Order accuracy and remake rate
Compliance with recipes and specifications
Bar cleanliness and audit scores
Guest feedback related to beverages
Compliance & Food Safety Responsibilities
Follow all food safety, hygiene, and handwashing procedures
Maintain temperature control for milk, alternatives, and prepared items
Never guess allergen content; escalate to PIC/Manager
Use only approved ingredients, recipes, and tools
Complete opening, mid-shift, and closing bar checks when assigned
Job Type: Full-time
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