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IntelliasPro is a leading US based outsourcing company and committed to providing our employees with an enriching and rewarding environment.
Responsibilities:
Collect on delinquent accounts and aggressively work the aging receivables for both patient and insurance balances
Resubmit charges for reprocessing, i.e., provide supporting documentation for medical necessity and/or take corrective action for resubmission
Appeal outstanding denials issued by the insurance carrier
Retrieve explanation of benefits from payer portals to reconcile deposits and post both payer and patient payments expeditiously
Proactively communicate identified denial trends
Responsible for charge and payment entry within Electronic Health Records.
Coordinates and clarifies with providers, when necessary, on information that seems incomplete or is lacking for proper account/ claim adjudication
Responsible for correcting, completing, and processing claims.
Perform follow-up with insurance companies on unpaid insurance accounts identified through aging reports
Managing communication and coordination with internal departments.
Handling all channels efficiently (Calls, Emails, Chats & Faxes).
Maintain the protocols and documentation of each performed task
Performs miscellaneous job-related duties as assigned.
Requirements
Strong communication skills, writing skills along with active listening.
Familiarity with EMR/EHR systems and practice.
Ability to multi-task, set priorities and manage time effectively.
Computer literacy.
Previous experience in a customer support role or documentation specialist (Minimum 1 year).
University/college degree or equivalent diploma.
Adaptability and flexibility.
Attention to detail & Pressure handling.
Qualification:
Medical Billing background candidates will be preferred
Key Benefits:
Job Type: Full-time
Pay: Rs60,000.00 - Rs75,000.00 per month
Work Location: In person
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