Medical Front Office

Tampa, United States

Responsibilities:

Front desk operations.
Ensure smooth daily operations.
Greet and assist patients, visitors, and staff in a friendly and professional manner.
Schedule patient appointments and maintain appointment calendars.
Answer phone calls, respond to inquiries, and provide information about the medical office.
Collect co-pays and/or account balance.
Maintain patient records and update information in the computer system.
Coordinate with medical staff to ensure efficient patient flow and timely service.
Handle patient complaints or concerns and escalate as necessary.

Experience:

Previous experience in a medical office or healthcare setting is preferred.
Proficiency in insurance and billing terminology and practices.
Familiarity with Practice Management end EHR systems.
Strong customer service skills with the ability to handle difficult situations calmly and professionally.
Excellent communication skills, both verbal and written.
Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Job Type: Full-time

Benefits:

Schedule:

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