Medical Language Specialist

Schedule

Monday- Friday 11:00AM to 7:30PM, rotating holidays

General Summary

Participates in editing, quality review, workflow monitoring and issue resolution for dictated medical and imaging reports for all WellSpan Health entities.

Duties and Responsibilities

Essential Functions:

• Responsible to ensure accurate and timely transcription/editing of medical and imaging reports for all WellSpan Health entities.
• Plans and prioritizes workload at the beginning and throughout scheduled shift, editing physician/APC/radiologist dictated medical/imaging reports, maintaining or exceeding established report turnaround times.
• Proofreads all edited medical/imaging documents to ensure accurate spelling, punctuation and grammar; uses Spell Check. Maintains proper headings and signatures. Uses only WellSpan-approved abbreviations.
• Maintains a minimum of 98% accuracy on all edited medical/imaging documents.
• Meets all requirements regarding productivity standards.
• Reviews and edits physician/Advanced Practice Clinician (APC) dictated medical reports as necessary (i.e. work type number, physician ID number, medical record number, contact serial number, business entity).
• Frequently monitors Transcription system work queue to correct reports that have pended due to errors, blanks, carbon copies, and missing information for documents edited by outsourced transcription company.
• Sends STAT requests from a physician/APC and/or another department to outsourced transcription company upon request.
• Edits dictated imaging reports identified on the work list in the Imaging Transcription system. Proofreads reports and sends them to the Radiologist for review and signature.
• Addends dictated imaging reports in the Imaging Transcription system when needed to comply with billing requirements.
• Communicates with Lead Radiology Technician if there are questions regarding the scheduling of an imaging study.
• Reports any Dictation/Transcription system issues to the Transcription Application Support Specialist.
• Responds promptly to telephone and email requests utilizing proper telephone and email etiquette.
• Complete the Daily Updates Email to all Medical Language Specialists regarding status of medical/imaging reports.
• Maintains departmental policies and procedures. Makes recommendations for procedures as needed, using LEAN principles.

Common Expectations:

• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Demonstrates knowledge of various departmental jobs; maintains ability to assist in other positions as required.

Qualifications

Minimum Education:

• High School Diploma or GED Required
• Associates Degree Preferred

Work Experience:

• 3 years Medical transcriptionist/editing experience. Required and
• 1 year Transcription/editing quality assurance experience. Required

Courses and Training:

• Medical Transcription Upon Hire Preferred

Knowledge, Skills, and Abilities:

• Knowledge of anatomy, physiology and medical terminology.
• Knowledge of various computer applications and software, including Microsoft Office, eScription and PowerScribe.

Benefits Offered:

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)