Medical Office Coordinator

Introduction

Do you want to join an organization that invests in you as a(an) Medical Office Coordinator? At Texas Joint Institute, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Texas Joint Institute offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Medical Office Coordinator like you to be a part of our team.

Job Summary and Qualifications

Medical Office Coordinator

GENERAL SUMMARY OF DUTIES:

The primary responsibilities of the Medical Office Coordinator is to direct, plan and coordinate the

operations of the clinical and front office functions of a practice while ensuring patient satisfaction.

SUPERVISOR: Practice Manager

DUTIES INCLUDE BUT NOT LIMITED TO:

• Performs select administrative duties.
• Assists front office and clerical staff in developing and implementing short and long-term work plans
• and objectives.
• Oversees the process to prepare patients for examination and treatment.
• Screens telephone calls for referral to physicians.
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities
• as necessary to ensure appropriate staffing levels are maintained.
• Assists with scheduling of tests and treatment.
• Identifies, analyzes, and resolves work problems.
• May assist in the hiring and development of the clerical and clinical staff.
• Ensures office and clinical supply inventory is current, mail is opened and processed, offices are
• opened and closed according to established procedures.
• Ensures the timeliness and accuracy of patient charge entry into the billing system.
• Assists front office staff with ensuring point-of-service collections are made when applicable.
• Ensures that patients are treated courteously by the office staff and that other visitors are screened
• and properly directed.
• Replenishes office supplies when necessary.
• Works with other administrative staff to ensure efforts are coordinated and high quality patient care
• is provided.
• Assists in maintaining patient files, records and other information.
• Compiles and condenses technical and statistical data for reports and records.
• Ensures any patient complaints are handled appropriately.
• Participates in professional development activities.
• Maintains strict confidentiality.
• Conducts staff meetings regularly
• Perform other duties as required.
• Must read and understand and adhere to all Physician Services policies and procedures.
• Practice and adhere to the Code of Conduct and Mission and Values statements.

EDUCATION:

Graduate from a recognized training facility for medical assistants and course-work in health care

office management are preferred

EXPERIENCE:

One year of medical office experience is required

CERTIFICATION/LICENSE:

RMA, CMA or LPN certificate is beneficial

CPR Certification is preferred

Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Medical Office Coordinator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.