Medical Office Front Desk/Receptionist

Overview
Join a dynamic healthcare environment as a Medical Office Front Desk/Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will ensure smooth clinic operations by managing patient intake, scheduling appointments, verifying insurance, and maintaining accurate medical records. Your positive attitude and attention to detail will help create a welcoming atmosphere while supporting the clinical team with essential administrative functions. This paid position offers an exciting opportunity to develop your skills in medical administration within a fast-paced, patient-centered setting.

Duties

• Greet patients and visitors warmly, providing exceptional customer service and guiding them through check-in procedures.
• Schedule appointments efficiently using electronic health record (EHR) system.
• Verify insurance coverage and perform insurance authorization and verification processes.
• Manage multi-line phone systems with professionalism, demonstrating excellent phone etiquette and communication skills.
• Maintain accurate medical records by filing documents, updating patient information, and reviewing documentation for completeness and accuracy.
• Assist with medical billing and collections, including processing payments and following up on outstanding balances.
• Support clinical staff with administrative tasks such as preparing care plans, reviewing documentation, and managing medical records in compliance with HIPAA regulations

Requirements

• Prior experience working in a medical office or healthcare setting, preferably in clinics or dental offices with medical terminology familiarity.
• Proficiency with EMR/EHR system terminology is a plus.
• Strong knowledge of HIPAA regulations and patient confidentiality standards.
• Familiarity with CPT coding, ICD-9/10 coding systems for medical billing and documentation review.
• Excellent computer skills including Microsoft Office Suite (Word, Excel).
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Exceptional organizational skills combined with clerical experience such as filing, data entry, and office management.
• Ability to handle high-volume phone calls while maintaining professionalism and courtesy in all interactions.
• Knowledge of insurance verification processes for Medicare or other insurance providers is advantageous.

This role is perfect for motivated individuals eager to contribute to quality patient care through efficient administrative support. If you thrive in a busy environment where your organizational skills make a real difference, we invite you to apply today!

Pay: $15.50 - $17.50 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person