Medical Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional front desk support and ensuring smooth clinic operations. Your energetic approach and excellent communication skills will help create a welcoming environment while managing administrative tasks efficiently. The ideal candidate will possess strong computer skills, familiarity with Electronic Health Record (EHR) systems, and a passion for delivering outstanding patient service. This paid position offers an exciting opportunity to be part of a dedicated healthcare team committed to quality care and operational excellence.

Duties

• Greet patients warmly and manage check-in/check-out processes using Athenahealth
• Verify patient insurance coverage, perform insurance verification, and handle billing procedures including medical collection efforts
• Schedule appointments accurately utilizing medical scheduling software and coordinate with providers to optimize clinic flow
• Review and update medical records, ensuring compliance with HIPAA regulations and maintaining confidentiality
• Manage multi-line phone systems with professional phone etiquette, answer inquiries, and direct calls appropriately

Requirements

• Proven experience in a medical office setting or healthcare environment with strong clerical and administrative skills
• Familiarity with EMR/EHR systems is highly preferred
• Knowledge of medical terminology, ICD-9/ICD-10 coding, CPT coding, and insurance processing including Medicare is essential
• Excellent customer service skills with the ability to handle sensitive information in compliance with HIPAA standards
• Previous experience working at a front desk or in a dental or medical clinic is highly desirable
• Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment

Join our team as a Medical Receptionist where your enthusiasm for healthcare administration will make a meaningful difference in patients’ experiences. We value your dedication to providing top-tier service while supporting your professional growth within our vibrant healthcare community.

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person