Medical Receptionist

Job Summary
We are seeking a detail-oriented and friendly medical receptionist to join our psychiatry team. The ideal candidate will be responsible for managing the front desk operations, ensuring a smooth and efficient patient experience. This role requires strong organizational skills, and excellent customer service abilities. The medical receptionist will play a crucial role in maintaining patient records and supporting the overall functionality of the medical office.

Responsibilities

• Greet patients and visitors warmly, providing a welcoming atmosphere.
• Manage appointment scheduling, confirmations, and cancellations efficiently.
• Maintain and update medical records accurately using computerized systems.
• Handle clerical tasks such as filing, typing, and data entry.
• Process patient information for insurance claims.
• Answer phone calls promptly and address inquiries or direct them to appropriate staff.
• Ensure that the reception area is organized and clean.
• Strong computer skills.

• Excellent clerical skills including typing accuracy and attention to detail.
• Knowledge of medical records management and confidentiality regulations.
• Exceptional customer service skills with a friendly demeanor.
• Ability to multitask effectively in a fast-paced environment.
• Strong communication and de-escalation skills, both verbal and written. Join our dedicated team where you can make a difference in patients' lives while growing your career in the medical field!

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Paid time off

Medical Specialty:

• Psychiatry

Ability to Commute:

• Norton Shores, MI 49444 (Required)

Ability to Relocate:

• Norton Shores, MI 49444: Relocate before starting work (Required)

Work Location: In person